A PolarDB for PostgreSQL cluster is locked after the cluster expires or a payment becomes overdue. You can add funds to your account or renew the cluster to unlock the cluster.
Warning The system sends a notification when a cluster expires or a payment becomes overdue.
To avoid service suspension, we recommend that you renew the cluster in a timely manner.
Rules for unlocking expired and overdue clusters
Cluster type | Cluster status | Solution |
---|---|---|
Subscription cluster | The cluster remains in the running state during the first day to the fifteenth day after the cluster expires. | You can renew the cluster to prevent the cluster from being released after the cluster expires. For more information, see Renewal. |
The cluster enters the locked state on the sixteenth day after the cluster expires and remains in that state until the thirtieth day. You cannot connect to the locked cluster. | ||
On the thirty-first day after the cluster expires:
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Pay-as-you-go cluster | If your Alibaba Cloud account has an overdue payment, all pay-as-you-go clusters that
belong to your account become overdue.
The cluster remains in the running state during the first day to the fifteenth day after a payment becomes overdue. |
Before the cluster is released, check the payment method of your Alibaba Cloud account in the Billing Management console. |
The cluster enters the locked state on the sixteenth day after a payment becomes overdue and remains in that state until the thirtieth day. You cannot connect to the locked cluster. | ||
On the thirty-first day after a payment becomes overdue:
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Suggestions
- To avoid possible service interruptions, we recommend that you manually renew the cluster or enable auto-renewal before your subscription cluster expires. For more information, see Manual renewal and Auto-renewal.
- Make sure that you have sufficient balance within your account.