This topic describes the conditions for refunds.

Refund rules

Billing method Description
Resource plan

If you want to cancel a resource plan, submit a ticket and make sure that the resource plan meets the following conditions:

  • The resource plan is not used.
  • The resource plan is within five days of purchase.
  • The resource plan is not purchased by upgrade or renewal.
Pay-as-you-go Refunds are not supported.

If you no longer need to use OSS, you can release OSS resources at any time. After resources are released, OSS no longer incurs fees. For more information, see How do I deactivate OSS or stop OSS charging my resources?.