This topic describes the refund policies of subscription and pay-as-you-go Message Queue for Apache Kafka instances.

Message Queue for Apache Kafka
  • You are not provided with a money-back guarantee on subscription Message Queue for Apache Kafka instances for which you have already been charged. If you want to request a refund due to special circumstances, submit a ticket.
  • Refunds are not supported for pay-as-you-go Message Queue for Apache Kafka instances because you pay only for what you have used.

    If you no longer need to use a Message Queue for Apache Kafka instance, you can release it at any time. You are not charged for instances that have been released. For information about how to release an instance, see Release an instance.