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Intelligent Media Services:ListAIAgentInstance

Last Updated:Aug 05, 2026

Queries the list of AI agent instances. You can retrieve all instances or filter by specified conditions.

Operation description

This operation allows you to query the list of AI agent instances based on the specified agent ID (AIAgentId), along with optional parameters such as time range (StartTime and EndTime), page size (PageSize), and page number (PageNumber). The response includes the status, runtime configuration, template configuration, user-defined data, and download URL for conversation call logs of each instance.

Important Default values for pagination parameters: PageSize is 10, PageNumber is 1.

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RAM authorization

The table below describes the authorization required to call this API. You can define it in a Resource Access Management (RAM) policy. The table's columns are detailed below:

  • Action: The actions can be used in the Action element of RAM permission policy statements to grant permissions to perform the operation.

  • API: The API that you can call to perform the action.

  • Access level: The predefined level of access granted for each API. Valid values: create, list, get, update, and delete.

  • Resource type: The type of the resource that supports authorization to perform the action. It indicates if the action supports resource-level permission. The specified resource must be compatible with the action. Otherwise, the policy will be ineffective.

    • For APIs with resource-level permissions, required resource types are marked with an asterisk (*). Specify the corresponding Alibaba Cloud Resource Name (ARN) in the Resource element of the policy.

    • For APIs without resource-level permissions, it is shown as All Resources. Use an asterisk (*) in the Resource element of the policy.

  • Condition key: The condition keys defined by the service. The key allows for granular control, applying to either actions alone or actions associated with specific resources. In addition to service-specific condition keys, Alibaba Cloud provides a set of common condition keys applicable across all RAM-supported services.

  • Dependent action: The dependent actions required to run the action. To complete the action, the RAM user or the RAM role must have the permissions to perform all dependent actions.

Action

Access level

Resource type

Condition key

Dependent action

ice:ListAIAgentInstance

none

*All Resource

*

None None

Request parameters

Parameter

Type

Required

Description

Example

AIAgentId

string

Yes

The agent ID.

39f8e0bc005e4f309379701645f4***

StartTime

string

No

The start time of the query in ISO 8601 format. No default value.

2023-01-01T00:00:00Z

EndTime

string

No

The end time of the query in ISO 8601 format. No default value.

2023-01-02T00:00:00Z

PageSize

integer

No

The number of entries per page. Default value: 10. Valid values: 0 to 100.

10

PageNumber

integer

No

The page number. Default value: 1. Valid values: 1 to 100.

1

Response elements

Element

Type

Description

Example

object

Schema of Response

Instances

array<object>

The list of agent instance structs.

object

CallLogUrl

string

The URL of the agent conversation call log file. The file contains the CallLog struct in JSON format.

https://example.com/call_logs/12345.json

RuntimeConfig AIAgentRuntimeConfig

The runtime configuration required by the agent.

{"VoiceChat":{"AgentUserId":"voice_agent_001","ChannelId":"voice_channel_001","AuthToken":"your_voice_chat_auth_token"}}

Status

string

The instance status. Valid values:

  • Created: The call is initiated but the connection between the two ends is not established.

  • Executing: The call is in progress and the connection between the two ends is established.

  • Finished: The call has ended.

Valid values:

  • Finished :

    Finished

  • Executing :

    Executing

Finished

TemplateConfig deprecated AIAgentTemplateConfig

The template configuration used by the agent instance.

{"VoiceChat": {"VoiceId": "zhixiaoxia"}}

UserData

string

The user-defined data.

{"Email":"johndoe@example.com","Preferences":{"Language":"en"}}

AgentConfig AIAgentConfig

The template configuration used by the agent instance.

RequestId

string

The request ID.

7B117AF5-2A16-412C-B127-FA6175ED1AD0

Examples

Success response

JSON format

{
  "Instances": [
    {
      "CallLogUrl": "https://example.com/call_logs/12345.json",
      "RuntimeConfig": {
        "AvatarChat3D": {
          "AgentUserId": "877ae632caae49b1afc81c2e8194ffb4",
          "AuthToken": "eyJhcHBpZCI6ICIxMjM0MTIzNxxxxx",
          "ChannelId": "70f22d5784194938a7e387052f2b3208"
        },
        "VisionChat": {
          "AgentUserId": "877ae632caae49b1afc81c2e8194ffb4",
          "AuthToken": "eyJhcHBpZCI6ICIxMjM0MTIzNxxxxx",
          "ChannelId": "70f22d5784194938a7e387052f2b3208"
        },
        "VoiceChat": {
          "AgentUserId": "877ae632caae49b1afc81c2e8194ffb4",
          "AuthToken": "eyJhcHBpZCI6ICIxMjM0MTIzNxxxxx",
          "ChannelId": "70f22d5784194938a7e387052f2b3208"
        },
        "AgentUserId": "877ae632caae49b1afc81c2e8194ffb4",
        "AuthToken": "eyJhcHBpZCI6ICIxMjM0MTIzNxxxxx",
        "ChannelId": "70f22d5784194938a7e387052f2b3208\n"
      },
      "Status": "Finished",
      "TemplateConfig": {
        "AvatarChat3D": {
          "AsrMaxSilence": 400,
          "AvatarId": "1231",
          "EnableIntelligentSegment": true,
          "EnablePushToTalk": false,
          "EnableVoiceInterrupt": true,
          "GracefulShutdown": false,
          "Greeting": "早上好,我的朋友!",
          "UseVoiceprint": false,
          "UserOnlineTimeout": 60,
          "VoiceId": "zhixiaoxia",
          "Volume": 100,
          "VoiceprintId": "uniqueId",
          "BailianAppParams": "{}",
          "UserOfflineTimeout": 5,
          "MaxIdleTime": 600,
          "WorkflowOverrideParams": "{}",
          "WakeUpQuery": "今天天气怎么样?",
          "LlmHistory": [
            {
              "Role": "user",
              "Content": "你好"
            }
          ],
          "LlmHistoryLimit": 10,
          "VoiceIdList": [
            "zhixiaoxia"
          ],
          "AsrLanguageId": "zh_mandarin",
          "LlmSystemPrompt": "你是一位友好且乐于助人的助手,专注于为用户提供准确的信息和建议。",
          "InterruptWords": [
            "停止"
          ],
          "VadLevel": 0,
          "CharBreak": false,
          "AsrHotWords": [
            "检查"
          ]
        },
        "VisionChat": {
          "AsrMaxSilence": 400,
          "EnableIntelligentSegment": true,
          "EnablePushToTalk": false,
          "EnableVoiceInterrupt": true,
          "GracefulShutdown": false,
          "Greeting": "早上好,我的朋友!\n",
          "UseVoiceprint": false,
          "UserOnlineTimeout": 60,
          "VoiceId": "zhixiaoxia",
          "Volume": 100,
          "VoiceprintId": "uniqueId",
          "BailianAppParams": "{}",
          "UserOfflineTimeout": 5,
          "MaxIdleTime": 600,
          "WorkflowOverrideParams": "{}",
          "WakeUpQuery": "今天天气怎么样?",
          "LlmHistory": [
            {
              "Role": "user",
              "Content": "你好"
            }
          ],
          "LlmHistoryLimit": 10,
          "VoiceIdList": [
            "zhixiaoxia"
          ],
          "AsrLanguageId": "zh_mandarin",
          "LlmSystemPrompt": "你是一位友好且乐于助人的助手,专注于为用户提供准确的信息和建议。\n",
          "InterruptWords": [
            "停止"
          ],
          "VadLevel": 0,
          "CharBreak": false,
          "AsrHotWords": [
            "检查"
          ]
        },
        "VoiceChat": {
          "AsrMaxSilence": 400,
          "EnableIntelligentSegment": true,
          "EnablePushToTalk": false,
          "EnableVoiceInterrupt": true,
          "GracefulShutdown": false,
          "Greeting": "早上好,我的朋友",
          "UseVoiceprint": false,
          "UserOnlineTimeout": 60,
          "VoiceId": "zhixiaoxia",
          "Volume": 100,
          "VoiceprintId": "uniqueId",
          "BailianAppParams": "{}",
          "UserOfflineTimeout": 5,
          "AvatarUrl": "http://example.com/a.jpg",
          "AvatarUrlType": "USER",
          "MaxIdleTime": 600,
          "WorkflowOverrideParams": "{}",
          "WakeUpQuery": "今天天气怎么样?",
          "LlmHistory": [
            {
              "Role": "user",
              "Content": "你好"
            }
          ],
          "LlmHistoryLimit": 10,
          "VoiceIdList": [
            "zhixiaoxia"
          ],
          "AsrLanguageId": "zh_mandarin",
          "LlmSystemPrompt": "你是一位友好且乐于助人的助手,专注于为用户提供准确的信息和建议。",
          "InterruptWords": [
            "停止"
          ],
          "VadLevel": 11,
          "CharBreak": false,
          "AsrHotWords": [
            "检查"
          ]
        }
      },
      "UserData": "{\"Email\":\"johndoe@example.com\",\"Preferences\":{\"Language\":\"en\"}}",
      "AgentConfig": {
        "Greeting": "你好",
        "WakeUpQuery": "今天天气怎么样?\n",
        "MaxIdleTime": 600,
        "UserOnlineTimeout": 60,
        "UserOfflineTimeout": 5,
        "EnablePushToTalk": false,
        "GracefulShutdown": true,
        "Volume": 100,
        "WorkflowOverrideParams": "{}",
        "AvatarUrl": "http://example.com/a.jpg\n",
        "AvatarUrlType": "USER",
        "EnableIntelligentSegment": true,
        "AsrConfig": {
          "AsrLanguageId": "zh_mandarin",
          "AsrMaxSilence": 400,
          "AsrHotWords": [
            "检查"
          ],
          "VadLevel": 11,
          "CustomParams": "mode=fast&sample=16000&format=wav",
          "VadDuration": 300
        },
        "TtsConfig": {
          "VoiceId": "longcheng_v2\n\n",
          "VoiceIdList": [
            "zhixiaoxia"
          ],
          "PronunciationRules": [
            {
              "Word": "一一零",
              "Pronunciation": "幺幺零",
              "Type": "replacement"
            }
          ],
          "ModelId": "speech-01-turbo",
          "LanguageId": "Chinese",
          "Emotion": "happy",
          "SpeechRate": 1
        },
        "LlmConfig": {
          "LlmHistory": [
            {
              "Role": "user",
              "Content": "你好"
            }
          ],
          "LlmHistoryLimit": 10,
          "LlmSystemPrompt": "你是一位友好且乐于助人的助手,专注于为用户提供准确的信息和建议。\n",
          "BailianAppParams": "\"{\\\"biz_params\\\":{\\\"user_defined_params\\\":{\\\"your_plugin_id\\\":{\\\"article_index\\\":2}}},\\\"memory_id\\\":\\\"your_memory_id\\\",\\\"image_list\\\":[\\\"https://your_image_url\\\"],\\\"rag_options\\\":{\\\"pipeline_ids\\\":[\\\"your_id\\\"],\\\"file_ids\\\":[\\\"文档ID1\\\",\\\"文档ID2\\\"],\\\"metadata_filter\\\":{\\\"name\\\":\\\"张三\\\"},\\\"structured_filter\\\":{\\\"key1\\\":\\\"value1\\\",\\\"key2\\\":\\\"value2\\\"},\\\"tags\\\":[\\\"标签1\\\",\\\"标签2\\\"]}}\"",
          "OpenAIExtraQuery": "api-version=2024-02-01&api-key=sk-xxx",
          "LlmCompleteReply": true,
          "FunctionMap": [
            {
              "Function": "hangup",
              "MatchFunction": "hangup"
            }
          ],
          "OutputMinLength": 5,
          "OutputMaxDelay": 2000,
          "HistorySyncWithTTS": false
        },
        "AvatarConfig": {
          "AvatarId": "5257"
        },
        "InterruptConfig": {
          "EnableVoiceInterrupt": true,
          "InterruptWords": [
            "打断一下"
          ],
          "NoInterruptMode": "cache",
          "KeepInterruptWordsForLLM": true
        },
        "VoiceprintConfig": {
          "UseVoiceprint": false,
          "VoiceprintId": "zhixiaoxia",
          "RegistrationMode": "Explicit"
        },
        "TurnDetectionConfig": {
          "TurnEndWords": [
            "我说完了"
          ],
          "Mode": "Semantic",
          "SemanticWaitDuration": -1,
          "Eagerness": "High"
        },
        "ExperimentalConfig": "\"\"",
        "VcrConfig": {
          "StillFrameMotion": {
            "Enabled": false,
            "CallbackDelay": 3000
          },
          "InvalidFrameMotion": {
            "Enabled": false,
            "CallbackDelay": 3000
          },
          "PeopleCount": {
            "Enabled": false
          },
          "Equipment": {
            "Enabled": false
          },
          "HeadMotion": {
            "Enabled": false
          },
          "LookAway": {
            "Enabled": true
          }
        },
        "AmbientSoundConfig": {
          "ResourceId": "f67901c595834************",
          "Volume": 50
        },
        "AutoSpeechConfig": {
          "UserIdle": {
            "WaitTime": 5000,
            "MaxRepeats": 5,
            "Messages": [
              {
                "Text": "您还在吗?",
                "Probability": 0.5
              }
            ],
            "HangupEndWord": "我挂了,再见"
          },
          "LlmPending": {
            "WaitTime": 3000,
            "Mode": "",
            "Messages": [
              {
                "Text": "稍等一下",
                "Probability": 0.5
              }
            ]
          }
        },
        "BackChannelingConfigs": [
          {
            "Enabled": true,
            "TriggerStage": "pause_detected",
            "Probability": 0.5,
            "Words": [
              {
                "Text": "嗯嗯",
                "Probability": 0.3
              }
            ]
          }
        ],
        "BackChannelingConfig": [
          {
            "Enabled": true,
            "TriggerStage": "pause_detected",
            "Probability": 0.5,
            "Words": [
              {
                "Text": "嗯嗯",
                "Probability": 0.3
              }
            ]
          }
        ]
      }
    }
  ],
  "RequestId": "7B117AF5-2A16-412C-B127-FA6175ED1AD0"
}

Error codes

See Error Codes for a complete list.

Release notes

See Release Notes for a complete list.