When you use Function Compute, you may encounter issues related to overdue payments, unexpected fees, and resource plans. This topic provides answers to commonly asked questions about billing in Function Compute. You can refer to this topic for troubleshooting.
How do I release Function Compute instances or stop services in Function Compute?
You can delete functions that you no longer use. For more information, see Manage functions.
When the system detects that a function is deleted, the system reclaims all running instances that are associated with the function. Proceed with caution when you delete a function.
If you use provisioned instances, you must manually release the provisioned instances before you delete functions. For more information, see Configure provisioned instances and auto scaling rules.
Can I switch between elastic instances and GPU-accelerated instances?
No, you cannot switch between elastic instances and GPU-accelerated instances.
When does a resource plan expire?
Function Compute provides resource plans for yearly subscriptions. The validity period of each type of resource plan is 12 months. After you purchase a resource plan, the plan expires at 00:00:00 a year later from the purchase date. For example, you purchase a one-year resource plan at 15:00:00 on August 14, 2022. The plan expires at 00:00:00 on August 15, 2023. The lifecycle of the subscription is 365 days and 9 hours.
You can log on to the Function Compute console and view the expiration time of your resource plan in the Resource Plan section on the right side of the Overview page.
Can I use my resource plan to offset fees across regions?
Yes, you can use your resource plan to offset fees across regions. However, you can offset only fees that are generated in regions on the China site (aliyun.com). You cannot offset fees that are generated in regions across the China and the International sites (alibabacloud.com). For example, if you purchase a resource plan in the China (Hangzhou) region on the China site, you cannot use the plan to offset fees that are generated in the China (Hangzhou) region on the International site.
How do I unsubscribe from Function Compute or settle overdue payments when overdue payments occur?
If you no longer want to use Function Compute, you can delete services and functions. For more information, see How do I release Function Compute instances or stop services in Function Compute?
To view the balance of your account and check whether your account has overdue payments, log on to the User Center homepage and view your account balance in the Available Credit section. If the balance is less than 0, your account has overdue payments. You can click Add Funds to settle the overdue payments.
Why am I still charged after I stop services in Function Compute?
Bills of Function Compute are generated after a delay of approximately one hour. For example, you invoke a function for execution from 13:00 to 14:00 and stop the service to which the function belongs at 14:00. In this case, you may receive the bill at 15:00. Bills that you receive summarize the resources that you consumed one hour before the point in time when the bills are generated.
You can also view the billing details to check whether bills are generated by other Alibaba Cloud services that are associated with Function Compute. If bills are generated by other Alibaba Cloud services, check whether the instances or resources of the cloud services are required. If the instances or resources are no longer required, you can delete them in the corresponding consoles.
Why are fees continuously generated even when my function does not process requests?
If billing continues when your function does not process requests, check whether provisioned instances are configured for your function. The billing of provisioned instances starts from the time when Function Compute starts the instances and ends at the time when you release the instances. If you no longer require provisioned instances, delete the instances at the earliest opportunity. For more information, see Configure provisioned instances and auto scaling rules.
You can also check whether the instances of other Alibaba Cloud services within your account generate fees. You can log on to the User Center homepage to view the bills and check whether bills for other cloud services exist. For more information, see View bills.
Why am I still charged after I purchase a resource plan?
If the quota in your resource plan is not enough to offset fees generated by actual resource usage, excess resources are billed based on the pay-as-you-go billing method. For information about how to view the remaining quota of a resource plan, see Manage resource plans.
Function Compute resource plans cannot be used to offset the fees of disk usage. You are charged based on the pay-as-you-go billing method for disk usage that exceeds 512 MB.
Can I switch between different types of resource plans?
No, you cannot switch between different types of resource plans. Each resource plan can be used to offset only the fees of a specific billable item.
Can Function Compute automatically renew resource plans? If yes, can I disable auto-renewal for resource plans?
No, auto-renewal is not supported for resource plans. You can only purchase new Function Compute resource plans when existing resource plans expire.
Can I add or remove recipients that receive text messages or emails containing subscription notifications?
Yes, you can add or remove recipients that receive text messages or emails containing subscription notifications. To do so, log on to the Alibaba Cloud portal and click Console in the upper-right corner. In the Alibaba Cloud Management Console, click the avatar to go to the account center. In the left-side navigation pane of the account center, click Address and Contact. Then, follow the on-screen instructions to add or remove recipients.
Am I charged after I purchase a free trial plan?
Function Compute provides free trial quota for new users of Function Compute. You are charged for resource usage that is not covered by the free trial quota, including outbound Internet traffic, disk usage that exceeds 512 MB, and other excess resource usage. For more information, see Trial quota.
The free trial quota is valid for three months. If you do not purchase other resource plans after the validity period ends, you are charged for all resources based on the pay-as-you-go billing method.
How do I view overdue payments and why do overdue payments occur?
Overdue payments may occur because your resource usage exceeds the free quota in the trial plan or you do not purchase resource plans for other Alibaba Cloud services that you use. If you purchase a trial plan, you are charged for resource usage that exceeds the free quota in the plan, including outbound Internet traffic, disk usage that exceeds 512 MB, and other excess resource usage.
If your account has overdue payments, log on to the User Center homepage to view the overdue payments. For more information, see View overdue payments. You can view the billing details to check the fees of each billable item. For more information, see View bills.
What billable items are included in GPU-accelerated instances when I run functions?
If you configured GPU-accelerated instances, the following resources are billed during function running: vCPUs, memory, GPUs, and disks. Function invocations are also billed. If Internet access is required, you are charged for outbound Internet traffic. For more information, see Billing overview.
CPU resources are also required for GPU-accelerated instances. The following figure shows the specifications of GPU-accelerated instances.
