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Enterprise Distributed Application Service:Set contact information for a RAM user in EDAS

Last Updated:Mar 11, 2026

Enterprise Distributed Application Service (EDAS) maintains its own contact directory, separate from Resource Access Management (RAM). Contact information entered during RAM user creation is unavailable in EDAS. To designate a RAM user as an alert recipient, the RAM user must set their contact information directly in the EDAS console.

Prerequisites

Before you begin, make sure that you have:

  • A RAM user account with permissions to access the EDAS console

Procedure

  1. Log on to the EDAS console as the RAM user.

  2. Navigate to the System Management > Personal Information page.

  3. Configure the following contact fields.

    FieldDescription
    NameThe contact name for alert notifications.
    Phone numberThe phone number for receiving alert notifications.
    Email addressThe email address for receiving alert notifications.
  4. Click Save.

After you save the contact information, the RAM user can be selected as an alert recipient when you configure alerts in EDAS.