You can use cloud desktops from an Alibaba Cloud Workspace client. The client type includes software clients, hardware clients, web clients, and mobile clients. This topic describes how to connect to a cloud desktop from a software client that runs Windows and how to use the cloud desktop.

Prerequisites

You have logged on to the Alibaba Cloud Workspace client and connected to a cloud desktop. For more information, see Connect to a cloud desktop.
Note The features of a cloud desktop vary with the type of client that is used to connect the cloud desktop. The features provided by the cloud desktop that you use shall prevail.

Background information

You have connected to the cloud desktop, and you can view and use the cloud desktop as expected. The desktop shows multiple sections, such as the desktop, toolbar, taskbar, and basic applications.

Common operations

After you log on to the client, a cloud desktop is displayed as a card that shows the desktop information, including the desktop name, running status, and billing method.

card
In most cases, you can perform the following operations:
  • Connect to, start, stop, and restart the cloud desktop.
  • View the details of the cloud desktop. You can choose More > Desktop Details to view the information about a cloud desktop.
    Information Description
    Desktop You can view the desktop name, desktop ID, and workspace ID. You can also change the name of the cloud desktop in Custom Desktop Name.
    Configuration You can view the configurations, system disk, and data disk of the cloud desktop.
    Usage You can view the billing method of the cloud desktop and the last time when the cloud desktop was started.
  • Manage snapshots. You can choose More > Snapshots to manage system snapshots and custom snapshots.
    • System snapshot: If you want to restore the cloud desktop from a system snapshot, you must first request the administrator to create a snapshot for you. For more information, see Create snapshots.
    • Custom snapshot: You can create, delete, and restore custom snapshots based on your business requirements.
      Note
      • Custom snapshots of cloud desktops in a desktop group cannot be created by using the client.
      • Custom snapshots of a cloud desktop that is assigned to multiple regular users cannot be created by using the client.
      • Up to four custom snapshots can be created for each cloud desktop.
      • Only the cloud desktop in the Stopped state can be restored from a snapshot.
      • Create a custom snapshot
        1. On the desktop list page, choose More > Snapshots.
        2. In the Snapshots panel, click the Custom Snapshot tab.
        3. Click Create to create a custom snapshot.
        4. Select the disk type for which you want to create a custom snapshot and specify the snapshot name based on the on-screen instructions.
        5. Click Confirm.
      • Delete a custom snapshot
        1. On the desktop list page, choose More > Snapshots.
        2. In the Snapshots panel, click the Custom Snapshot tab.
        3. Select one or more snapshots that you want to delete from the Custom Snapshots drop-down list and click Delete in the Actions column.
        4. In the message that appears, click Confirm.
      • Restore from a snapshot

        You can restore your cloud desktop from a system snapshot or custom snapshot based on your business requirements.

        1. On the desktop list page, choose More > Snapshots.
        2. Use one of the following methods to restore your cloud desktop from a snapshot.
          • Restore from a system snapshot
            1. In the Snapshots panel, click the System Snapshot tab.
            2. Select one or more snapshots from the System Snapshots drop-down list.
          • Restore from a custom snapshot
            1. In the Snapshots panel, click the Custom Snapshot tab.
            2. Select one or more snapshots from the Custom Snapshots drop-down list.
        3. Click Confirm.
        4. In the dialog box that appears, click Confirm.

Toolbar

The following section describes how to use the tools that are provided in the toolbar.

Note The following section uses the toolbar provided by the Alibaba Cloud Workspace V4.1.1 client as an example. The tools in the toolbar vary with the client version. The actual tools displayed on your desktop shall prevail.
Tool Description
Homepage Switches to the desktop of your local computer.
Ctrl+Alt+Del
  • Windows cloud desktop: Launches Task Manager.
  • Linux cloud desktop: Disconnects from the cloud desktop.
    Note If the cloud desktop is connected again after disconnection, the file data in the cloud desktop remains the same as that before disconnection.
Preferences Allows you to configure settings on devices, file access, connection, display, and display layout.
Note The Local Disk Mapping feature that is configured by the administrator determine whether you can read data from and write data to local disks of your computer from the cloud desktop. You can configure file access settings only to limit permissions on the cloud desktop. You cannot enable the Local Disk Mapping feature on the cloud desktop. For example, if the administrator grants the read-only permissions to your account, you can select Read-only Permissions or No Permissions, but you cannot select Read and Write Permissions. Even if you select Read and Write Permissions, the write permissions cannot take effect.
Device groups Shows the devices that can be used to remotely connect to the cloud desktop from your local computer. You can specify devices based on your business requirements.
Full-screen Display /Cancel Full-screen Displays the cloud desktop in full-screen or window mode.
Disconnect Disconnects the cloud desktop from the client and closes the cloud desktop window.
Shortcuts Shows running applications and allows you to switch between the applications.

Application management

Application Center in EDS allows you to download and install applications after you connect to cloud desktops, which provides you with an efficient cloud office experience.

Note
  • Application Center varies with the program version. The following section uses V2.1.2-R-2022091645403 as an example. The display information on your cloud desktop shall prevail.
  • Application Center keeps updated to ensure the best user experience. We recommend that you install or update to the latest version.
  • If you do not have the permissions to download applications, or you have the license issue during download and installation, contact the administrator.

Install applications

  1. Connect to a cloud desktop.
  2. Double-click the  app center icon to launch Application Center.
  3. In the left-side navigation pane of the Application Center page, click Applications.
    You can search for the application that you want to install in the search box, or select applications based on the categories from tabs on the left side of the page.
    The following table describes the categories of applications.
    Category Description
    All All applications provided by Application Center.
    Office-working Essential Common office applications. Example: Shimo Docs dedicated to EDS.
    Browser Common browsers. Example: 360 Secure Browser
    Image and Video Common image and video applications. Example: iQIYI.
    Input Method Common input method. Example: Sogou.
    System Tool Common tools for the system. Example: 7-Zip.
    Programming Development Common tools for programming and development. Example: Golang.
    Software Design Common design applications. Example: AutoCAD.
    Others Applications that are not listed in the preceding categories.
  4. Move the pointer over the application that you want to download and click Download.
  5. After the application is downloaded, you must install the application as prompted.
You can also install applications by using the following methods:
  • Copy the p application installation package from the local computer to the cloud desktop.

    If you cannot copy local files to the cloud desktop, contact the administrator to configure permissions on local disk mappings. If you connect to the cloud desktop from the web client, you must enable the permissions on HTML5 file upload.

  • Copy an application installation package from a USB flash drive to the cloud desktop.

    If the cloud desktop cannot read data from the USB drive connected to the local computer, contact the administrator to enable the USB redirection feature.

  • Download applications from the Internet and install the applications.

    If you cannot access the Internet, contact the administrator to configure the network settings.

Uninstall an application

For applications that you no longer use, you can uninstall them to save more space.

  1. Connect to a cloud desktop.
  2. Double-click the  app center icon to launch Application Center.
  3. In the left-side navigation pane of Application Center, click My Applications.
  4. Click the All tab.
  5. Move the pointer over the application that you want to uninstall and click Uninstall Application.
Note You can also find the application that you want to uninstall in the Start menu of the cloud desktop, right-click the application, and then select Uninstall to uninstall the application as prompted.

Update Application Center

In a Windows cloud desktop, you can update Application Center to the latest version for the best experience.

  1. Connect to a cloud desktop.
  2. Double-click the  app center icon to launch Application Center. You can use one of the following methods to update Application Center.
    • Update from push messages

      When the latest version of Application Center is available, the system pops up a prompt. You can complete the update as prompted.

    • Manual update
      You can use one of the following methods to update Application Center.
      • Application Updates
        1. In the left-side navigation pane of Application Center, click My Applications.
        2. Click the Application Updates tab.
        3. Complete the update as prompted.
      • About
        1. In the left-side navigation pane of Application Center, click About.
        2. On the Version tab, click Check Update.

          If the latest version is available, click Update Now and install it as prompted.

    Note If you encounter an issue when you use the Application Center, you can click Feedback in the lower-left corner of the application center and enter information as prompted to submit feedback.