All Products
Search
Document Center

Domain Names:Purchase a registered domain name

Last Updated:Jun 03, 2026

The domain brokerage service helps you attempt to acquire a domain name that is already registered by another party. You will be assigned a domain broker who will contact the current registrant, conduct a strategic analysis, negotiate a price, and facilitate the acquisition on your behalf.

This service covers only the purchase of registered domain names. It does not include renewal, redemption, transfer-in, or backordering. A successful acquisition requires mutual agreement between buyer and seller.

Billing

The following fees apply to the domain brokerage service.

Billable Items

Amount

Description

Refund policy

Consulting fee

Currently free during the promotional period.

Alibaba Cloud forwards your brokerage request to partner domain experts for preliminary evaluation.

-

Domain purchase fee

Determined by negotiation.

The final sales price you and the seller agree on.

Alibaba Cloud holds the funds in escrow until the transfer completes. Non-refundable after a successful acquisition.

Service fee

Free.

-

-

Procedure

  1. Submit a domain brokerage request

    1. In the Domain Names console, choose Aftermarket > Submit Domain Name Request. Enter the domain name you want to purchase, your contact information, and your target price.

    2. An Alibaba Cloud domain expert contacts you within two business days to confirm the details.

  2. Check the status of a domain backorder

    Choose Aftermarket > My Requests to check the Request Status.

  3. View purchased domains

    Choose Aftermarket > My Purchase to view domains purchased through the brokerage service.

Note

If domain acquisition fails for any reason after payment (for example, an issue with the seller), Alibaba Cloud will issue a full refund.

Reasons for domain name buyback failure

  • The top-level domain (TLD) cannot be traded or managed on Alibaba Cloud.

  • The domain name is under a judicial freeze, arbitration, or registry policy restrictions.

  • The registrant is unreachable within the designated timeframe, or they explicitly refuse to sell.