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    Domain Names:Domain brokerage service

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    Domain Names:Domain brokerage service

    Last Updated:Sep 26, 2025

    Domain brokerage service helps you attempt to acquire a domain name that is already registered by others. You will be assigned a domain broker who will reach out to the current domain name registrant, conduct strategic analysis, negotiate a sales price, and facilitate the transaction.

    This service is exclusively for purchasing registered domain names. It does not include services such as domain name renewal, redemption, and transfer. A successful acquisition requires a mutual agreement between you (the buyer) and the current registrant (the seller).

    Billing

    The domain brokerage service involves the following fees:

    Fee

    Amount

    Description

    Refund policy

    Consulting fee

    Currently free during the promotional period.

    Alibaba Cloud sends your domain brokerage request to a domain broker for an initial assessment.

    -

    Domain purchase fee

    Determined by negotiation.

    The final sales price you and the seller agree on.

    Alibaba Cloud holds the funds in escrow until the domain name transfer is complete. This fee cannot be refunded after a successful acquisition.

    Service fee

    Free.

    -

    -

    Procedure

    1. Submit a domain brokerage request.

      1. In the Domain Names console, choose Aftermarket > Submit Domain Name Request. Enter the domain name that you want to purchase, your contact information, and budget.

      2. After you submit the request, a domain broker will contact you within two business days to confirm the details.

    2. Track your brokerage request.

      Choose Aftermarket > My Requirements to check the Request Status.

    3. View domains purchased through the brokerage service.

      Choose Aftermarket > My Purchase to view all domains purchased through the brokerage service.

    Note

    If domain acquisition fails for any reason after payment (for example, an issue with the seller), Alibaba Cloud will issue a full refund.

    Reasons for brokerage failure

    • The top-level domain (TLD) cannot be traded or managed in Alibaba Cloud.

    • The domain name cannot be traded because of a judicial freeze, arbitration, or policy restrictions from the registry.

    • The current registrant is unreachable within the designated timeframe, or they explicitly refuse to sell the domain name.