Domain Names:Purchase a registered domain name

Overview

Alibaba Cloud along with its partners provides the brokerage service that includes a series of services to help you purchase registered domain names based on your business requirements. The services include price inquiry, bargaining, analysis, negotiation, domain name purchase, and ownership transfer of domain names.

You can use the brokerage service to purchase registered domain names. Other services such as renewing expired domain names, redeeming domain names, transferring domain names to Alibaba Cloud, and cybersquatting are not part of the brokerage service.

Billing

The following section describes the billable items and billing rules of the brokerage service for purchasing registered domain names.

• Consulting fee: You are charged a consulting fee if your request to purchase a registered domain name is accepted by Alibaba Cloud. The brokerage service is in the promotion period during which the consulting service is free of charge.

  Note

  • After your request is accepted, the consulting fee is non-refundable regardless of whether the purchase is successful. If the registrant of the domain name that you want to purchase refuses to sell the domain name or the registrant cannot be reached, you can change your requirements until a domain name registrant agrees to sell the domain name that you need.

  • If your request is denied by Alibaba Cloud, the consulting fee that you paid is returned to your Alibaba Cloud account.

• Purchase fee: You are charged for the domain name that you purchase. The actual purchase fee that you need to pay is the purchase price of the domain name.

• Refund: After the purchase of a registered domain name is complete, the purchase cannot be refunded.

• If you require an agreement to be signed before you add funds to your Alibaba Cloud account, contact your Alibaba Cloud service manager. Alternatively, you can submit a ticket to ask the service manager to follow up on the matter.

Procedure

The purchase of a registered domain name involves the following stages: request submission, initial inquiry, negotiation, and transaction completion.

1. Submit a request to purchase a registered domain name.

   1. Log on to the Alibaba Cloud Domains console.

   2. In the left-side navigation pane, choose Brokerage service > Submit Domain Name Request.

   3. On the page that appears, configure the information such as the domain name that you want to purchase, your budget, and your mobile number. Then, submit the request to purchase the domain name.

2. Communicate with a domain name broker to confirm your purchase requirements.

   After an Alibaba Cloud domain name broker receives your request to purchase a registered domain name, the broker reaches you on the phone within two business days to confirm your purchase requirements.

3. The domain name broker negotiates with the registrant of the domain name.

   The domain name broker attempts to pursue every opportunity to purchase the registered domain name, and allows you to stay in tune with the purchase progress.

4. The domain name is purchased, and the transaction is complete.

   After the domain name is purchased, the domain name broker will provide a reliable process to transfer the ownership of the domain name. This ensures that the transaction between you and the domain name seller is fast and secure.

Preparations

Before you purchase a registered domain name, you must specify the information about the entity to whom the ownership of the domain name transfers. After the purchase is complete, the ownership of the specified domain name will be transferred to the specified entity with the help of a domain name broker.

We recommend that you create a registrant profile and complete the real-name verification. This way, you can use the profile as a template. For more information, see Create a domain name registrant profile.

Delivery time

After you complete the payment to purchase a registered domain name, the domain name will be transferred to you at the earliest opportunity. However, the ownership transfer of some domain names may require a longer delivery time due to policies such as management policies on domain name transfer. The actual delivery time shall prevail.