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Domain Names:Create a registrant profile

Last Updated:Nov 12, 2025

According to the policy of the Internet Corporation for Assigned Names and Numbers (ICANN), the registrant's email address must be valid. To simplify management and avoid repetitive verifications, create a registrant profile and verify the email address within it. Two profile types are available: common profiles for all top-level domains (TLDs) except .cn; CNNIC profiles exclusively for .cn domains, which additionally require identity verification and domain name review per rules of the China Internet Network Information Center (CNNIC).

Note

The Alibaba Cloud international site (alibabacloud.com) uses registrars outside the Chinese mainland. Therefore, domain names registered on the international site do not support ICP filing. If your website or service needs to be deployed in the Chinese mainland, you must register the domain name on the Alibaba Cloud China site (aliyun.com) and complete the ICP filing. Otherwise, your service may be inaccessible from the Chinese mainland.

Create a common profile

To create a common profile, go to the Registrant Profiles page, click Create Registrant Profile on the Common Profiles tab. Then, fill in the required information.

Note

Only English characters are supported in the form.

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Parameter

Description

Registrant Organization

Enter the name of the registrant's organization. If you are an individual user, enter the same value as the registrant name.

Registrant Name

Enter the name of the registrant.

Country/Region

Select your country/region.

Province/State

Enter your province/state.

City

Enter your city.

Postal Code

Enter the postal code for your mailing address.

Address

Enter a valid mailing address.

Phone Number

  • Country code: The system automatically populates this field based on your selected country/region. The country code for the Chinese mainland is 86.

  • Mobile number/Area code + Landline: Enter the company's landline number or the domain contact's mobile number.

  • Extension (optional): Enter the extension for the landline. If there is no extension, leave it empty.

Email

Enter the registrant's email address. Ensure the email address is valid and accessible.

After filling out the form, click Submit to create the registrant profile.

Create a CNNIC profile

Step 1: Prepare identity verification documents

Required documents for individual registrants

If you are an individual registrant, the following documents are supported for identity verification:

  • ID Card

  • Passport

  • Mainland Travel Permit for Hong Kong and Macao Residents

  • Mainland Travel Permit for Taiwan Residents

  • Permanent Resident Identity Card for Foreigners

  • Residence Permit for Hong Kong and Macao Residents

  • Residence Permit for Taiwan Residents

Note

When filling out the information, ensure that the registrant name you enter exactly matches the name on the identity document.

Upload requirements

  • Upload a color scan or a digital photo of the original document. The file must be in JPG, JPEG, or BMP format, with a size between 55 KB and 1 MB.

  • The submitted scan or photo must be complete, clear, and uncropped, with no obstructions or alterations. Ensure the official seal of the issuing authority is clear and complete.

  • Do not edit the document's content with software like Photoshop or modify it manually. If the file format is incorrect, do not simply change the file extension. Instead, use an image editing tool to save it as a JPG, JPEG, or BMP file.

Required documents for organization registrants

If the registrant is an organization, such as a company, foundation, or school, prepare the business document for business identity verification based on the organization's registered region.

Registered region

Supported document

Description

Within the Chinese mainland

Business License

Since October 1, 2015, the Business License, Organization Code Certificate, and Tax Registration Certificate have been combined into a single Business License. The certificate number is the standardized 18-digit Unified Social Credit Code.

Note

If the registrant is located outside the Chinese mainland, but has a business license issued by the market regulation authorities of the People's Republic of China, this business license is also supported.

Organization Code Certificate

For organizations with older, still-valid Organization Code Certificates issued before the combination, the Organization Code Certificate is supported.

If the certificate has an 18-digit Unified Social Credit Code, enter it. If it does not, enter the code number exactly as it is printed on the certificate.

Outside the Chinese mainland

Business documents issued by relevant authorities outside the Chinese mainland

Organizations registered outside of the Chinese mainland can use a local business registration document for business identity verification. For example, a company based in Hong Kong (China) may submit the Certificate of Incorporation.

Upload requirements

  • Upload a color scan or a digital photo of the business document (either the original or a copy is acceptable). The file must be in JPG, JPEG, or BMP format, with a size between 55 KB and 1 MB.

  • The submitted scan or photo must be complete, clear, and uncropped, with no obstructions or alterations. Ensure the official seal of the issuing authority is clear and complete.

  • Do not edit the document's content with software like Photoshop or modify it manually. If the file format is incorrect, do not simply change the file extension. Instead, use an image editing tool to save it as a JPG, JPEG, or BMP file.

  • A newly issued certificate may cause identity verification to fail. Wait at least 10 days after the certificate's issue date before submitting it for verification.

Step 2: Create the profile

Go to the Registrant Profiles page, choose the CNNIC Profiles tab, and click Create Registrant Profile. Then, fill in the required information.

image

Basic information

Parameter

Description

Registrant Type

For an individual registrant, choose Individual.

For an organization registrant, choose Company/Organization.

Registrant Name

Enter the name of the registrant.

Registrant Organization

Enter the name of the registrant organization.

Note

If you set Registrant Type to Individual, this parameter is not displayed.

Country/Region

Select your country/region.

Province/State

Enter your province/state.

City

Enter your city.

Postal Code

Enter the postal code for your mailing address.

Address

Enter a valid mailing address.

Phone Number

Enter the company's landline number or the domain contact's mobile number. You do not need to enter the country code. The system automatically populates the country code based on your selected country/region.

Email

Enter the registrant's email address. Ensure the email address is valid and accessible.

In addition to the basic information, you must upload documents to complete identity verification.

CNNIC Verification

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Parameter

Description

Document Type

Select the document type. Valid values:

  • For an individual registrant: ID Card, Passport, Mainland Travel Permit for Hong Kong and Macao Residents, Mainland Travel Permit for Taiwan Residents, Permanent Resident Identity Card for Foreigners, Residence Permit for Hong Kong and Macao Residents, and Residence Permit for Taiwan Residents

  • For an organization registrant: Certificate of Organization Issued by Agency outside Chinese Mainland

Document Number

Enter the number that exactly matches the number on the document.

Upload ID Document or Upload Business Document

Click the upload icon to select a local file.

Complete verification for an unverified CNNIC profile

If you have an existing CNNIC profile that failed or is pending identity verification, follow these steps to complete the process. When the profile is verified, you can select it for future .cn domain registrations.

  1. Log on to the Alibaba Cloud Domain Names console.

  2. In the left navigation pane, choose Registrant Profiles, then click the CNNIC Profiles tab.

  3. Find the CNNIC profile whose Real-name Verification Status is Unverified or Failed. Then, click the status.

    Important

    Before submitting documents for identity verification, ensure that the registrant's email address has been verified.

  4. Enter the required information and upload the identity verification documents. For more information, see Step 1: Prepare identity verification documents.

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  5. After you complete the form and confirm that the information is correct, click Save and wait for the authority to review your submission.

    Note
    • After you submit the documents, a third-party agency will review them. The review typically takes 3 to 5 business days.

    • If your identity verification fails, see FAQ about identity verification to troubleshoot the issue.

Reference