You can use SAG-1000 devices of Smart Access Gateway (SAG) to connect large-scale networks, such as networks of enterprise headquarters, to Alibaba Cloud. This topic describes SAG-1000 devices.

Specifications

Properties Specification
Forwarding performance The bandwidth for encrypted private connections can reach 500 Mbit/s and higher (the packet length in the performance test is 512 bytes).
Device shell Metal or aluminum alloy, frosted black, and available to be installed on a server rack.
Size 1 Unit, halfwidth
Working environment Indoor environment
Working temperature 0℃ to 45℃
Storage temperature -40℃ to 70℃
Power DC 12 V
Power consumption < 60 W
Wireless communication 4G LTE (mainland China)
USB Two USB 2.0 ports
Network ports Two reusable ports
Four RJ45 copper ports

Control Panel

Front panel: The front panel of an SAG-1000 device consists of four LED indicators and one signal indicator as described below. 1000 A
  • PWR: indicates whether the device is powered on.
  • SYS: indicates whether the device is running as expected.
  • CLOUD: indicates whether the device is connected to Alibaba Cloud.
  • LTE: indicates whether the device can communicate as expected.
  • Signal indicator: indicates the LTE signal strength. Three bars indicate the strongest signal.
For more information about the indicators, see Indicator status descriptions.
I/O panel: The I/O panel of an SAG-1000 device consists of one RST button, one SIM card slot, one CONSOLE port, two USB ports, two reusable ports, four RJ45 copper ports, and one power port. I/O panel
  • The RST button
    You can use the RST button to set an SAG-1000 device to its default settings. To reset an SAG-1000device, press and hold the reset button with a pointy object for more than 3 seconds when the device is powered on. Then, the device is automatically restarted and restored to the default settings.
    Notice After you set an SAG device to the default settings, your configurations are deleted. Proceed with caution.
  • The SIM card slot

    You can only directly insert a Mini-SIM card into the slot. A Micro-SIM or Nano-SIM card cannot be directly inserted into the slot. If you need to use a Micro-SIM or Nano-SIM card, you must use a card frame.

    Each SAG-1000 device has a built-in 4G SIM card that is used by the SAG-1000 device to receive configurations from Alibaba Cloud. The card frame of the built-in 4G Sim card supports Mini-SIM, Micro-SIM and Nano-SIM cards. If you need to replace the built-in 4G SIM card of an SAG-1000 device, you can use the card frame.

    Note Do not use a card sleeve when you use a Micro-SIM or Nano-SIM card because the card may be stuck.
  • The USB ports

    You cannot use USB ports to connect an SAG-1000 device to the Internet.

  • The CONSOLE port

    You can use a network cable to connect an SAG-1000 device to an on-premises computer. Then, you can use the on-premises to log on to the web console of the SAG-1000 device.

  • The network ports
    Each SAG-1000 device supports the following ports:
    • The reusable ports

      A reusable port provides a fiber port and an RJ45 copper port. Each port supports a specific type of cable. You cannot use the RJ45 copper port and fiber port at the same time. For example, if you use the fiber port, you cannot use the RJ45 copper port. If you use the RJ 45 copper port, you cannot use the fiber port.

      • If both ports are connected before an SAG-1000 device is powered on for the first time, the fiber port prevails by default.
      • If both ports are connected after an SAG-1000 device is powered on, the port that first takes effect remains working.
    • The copper ports

      SAG-1000 devices support RJ45 copper ports.

    The ports of SAG-1000 devices support the following modes:
    • The WAN mode

      Each SAG-1000 device can connect to the Internet and Alibaba Cloud over the WAN port. The WAN port supports features such as SNAT forwarding, custom DNS servers, and port speed limiting.

    • The LAN mode

      Each SAG-1000 device can connect to an on-premises computer or vSwitch over the LAN port. The LAN port supports dynamic routes.

  • The power inlet

    The power supply for an SAG-1000 device must be 12 V direct current. The DC power inlet is on the leftmost side of the I/O panel. Make sure that you use the original power cord.

Indicator status descriptions

Indicator Description
Front panel
LTE Indicates the connection status of the device:
  • On or off: an error occurred.
  • Flashing: working as expected.
Signal indicator Indicates the LTE signal strength. Three bars indicate the strongest signal.
SYS Indicates whether the device is running as expected:
  • On or off: an error occurred.
  • Flashing: working as expected.
CLOUD Indicates whether the device is connected to Alibaba Cloud:
  • On: connected to Alibaba Cloud.
  • Flashing: restoring the system or restoring to default settings.
  • Off: disconnected from Alibaba Cloud.
PWR Indicates whether the device is powered on. On: powered on. Off: powered off.
Network indicators
RJ45 yellow light Indicates the network interface controller (NIC) rate:
  • On: Ethernet port working in 1000 Base-T mode.
  • Off: Ethernet port working in 10/100 Base-T mode.
RJ45 green light Indicates the connection status of the NIC:
  • On: Ethernet connected.
  • Flashing: transferring data.
  • Off: Ethernet not connected.
Some SAG devices use the following indicators:
The power indicator If the light is on, it indicates that the device is powered on.
The alert indicator Indicates whether the device is working as expected:
  • Green: working as expected.
  • Yellow: an error occurred.
The cloud indicator Indicates whether the device is connected to Alibaba Cloud:
  • Green: connected to Alibaba Cloud.
  • Yellow: disconnected from Alibaba Cloud.

Device accessories

After you purchase an SAG-1000 device in the SAG console, you will receive the device and the following accessories:

  • A power cord
  • Two LTE antennas
  • Two hangers
  • A pack of screws
Note Check the SAG-1000 device and its accessories. If an accessory is missing or damaged, contact Alibaba Cloud after-sales service.