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Top FAQs

Last Updated: May 25, 2018

Can I upgrade my Web Hosting instance?

No. Currently, Web Hosting does not support upgrades.

Why did I fail the verification after entering my account ID and password?

  • You must enter the correct account ID and password that you have used when you have purchased the Web Hosting instance.

  • Make sure you have not changed the URL. If you have changed the URL, you must log out, and log in again.

What port must I use for MySQL database?

The default port for MySQL database is 3306.

Why can’t I bind my domain names?

You have already bound too many domain names. You must delete the domain names that are not in use and try again.