This topic describes the billing methods of Alibaba Cloud Elasticsearch and Logstash clusters and lists related billable items. This topic also describes the supported billing-related operations and provides answers to frequently asked questions about billing. The billing-related operations include billing method switching, renewal, bill viewing, refunding, and handling of cluster suspension or release caused by overdue payments.

The prices of clusters that have the same specifications may vary in different regions. For more information about the pricing of Elasticsearch clusters, see Pricing of Alibaba Cloud Elasticsearch.

Billing methods

Alibaba Cloud Elasticsearch and Logstash clusters support the subscription and pay-as-you-go billing methods. When you purchase a cluster, you can select a billing method based on your business requirements.
  • Subscription is a billing method that allows you to use resources only after you pay for them. You are charged for the resources based on the subscription duration. For more information, see Subscription.
  • Pay-as-you-go is a billing method that allows you to use resources before you pay for them. You are charged for the resources every hour on the hour. For more information, see Pay-as-you-go.

Billable items

The following table lists the billable items of Elasticsearch and Logstash clusters. For more information, see Elasticsearch billable items and Logstash billable items.

Cluster type Billable item
Elasticsearch Specifications
Note Cluster specifications refer to the specifications that you configure based on your business requirements.
Storage space
Logstash Specifications
Storage space

Billing-related operations

Operation Description
Billing method switching If the billing method of your Alibaba Cloud Elasticsearch or Logstash cluster cannot meet your business requirements, you can switch the billing method. For more information, see Switch the billing method of a cluster from pay-as-you-go to subscription and Switch the billing method of a cluster from subscription to pay-as-you-go.
Renewal

Subscription Elasticsearch or Logstash clusters are automatically released after they expire.

If you want to continue using the clusters, you can manually renew the clusters or enable auto-renewal for them before the system releases them. Otherwise, resources such as clusters and disks are automatically released, and the data that is stored in the clusters is permanently deleted. For more information, see Elasticsearch renewal and Logstash renewal.

Handling of cluster suspension or release caused by overdue payments If you have an overdue payment, the system sends you a notification to remind you to top up your account. If you do not top up your account within a specific period, the system suspends or releases your cluster. For more information, see Overdue payments and cluster suspension or release.
Bill viewing If you have questions about the consumption of your Elasticsearch service, you can view your bills and billing details in the User Center. For more information, see View billing details.
Refunding If you no longer require your pay-as-you-go cluster, you can release or scale in the cluster based on your business requirements. If you no longer require your subscription cluster, you can request a refund for the cluster. For more information, see Refunds.

FAQ

For more information about billing when you purchase an Elasticsearch or Logstash cluster, view the instructions in FAQ about pricing. If you cannot resolve an issue based on the instructions, submit a ticket for technical support.