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Cloud Backup:What can I do if the error message "The strategy of AliyunECSAccessingCloud BackupRolePolicy is missing on EcsRamRole. Please refer to the FAQ for authorization" appears when I install the Cloud Backup backup client on an ECS instance?

Last Updated:Sep 21, 2023

You cannot install the Cloud Backup client on an Elastic Compute Service (ECS) instance if the AliyunECSAccessingHBRRolePolicy policy is not attached to the Resource Access Management (RAM) role of the instance. This topic describes how to troubleshoot and resolve this issue.

  • Troubleshooting

    Perform the following steps to view authorization policies that are attached to the RAM role of an ECS instance:

    1. Log on to the Cloud Backup console.

    2. In the left-side navigation pane, choose Backup & Recovery > ECS File Backup. On the ECS File Backup page, click ECS Instance.

    3. On the ECS Instance tab, find the ECS instance that fails to be installed with the backup client and click the link in the ECS Name/ID column.

    4. On the Instance Details page, view the RAM role of the ECS instance in the Basic Information section.

      The preceding figure shows that the AliyunECSAccessingHBRRolePolicy policy is not attached to the RAM role of the ECS instance.ram role

  • Solution

    To attach the AliyunECSAccessingHBRRolePolicy policy to an ECS instance that is assigned a RAM role, perform the following steps:

    1. Log on to the RAM console.

    2. Click RAM Roles in the left-side navigation pane. On the RAM Roles page, find the RAM role that is assigned to the target ECS instance.

    3. Click Input and Attach in the Actions column.

    4. In the Add Permissions pane, select System Policy for Type, enter AliyunECSAccessingHBRRolePolicy in the Policy Name field, and then click OK.

    5. Go to the Cloud Backup console and uninstall and reinstall the Cloud Backup client.

      For more information about how to uninstall and reinstall the Cloud Backup client, see Install an Cloud Backup client for ECS file backup.