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Differences between DirectMail and enterprise mailbox

Last Updated: Apr 07, 2022

Some common FAQs about DirectMail and other enterprise mail systems:

Do I need an enterprise mailbox when using DirectMail service?

No. Only a valid domain name is needed.

Can an enterprise mailbox domain name be used as the sender domain name?

We recommend that you do not use the enterprise mailbox domain name as a sender domain name, because exceptions may occur when receiving emails on the enterprise mailbox domain name. Instead, we recommend that you create a second-level domain name for the existing enterprise mailbox domain name as the sender domain name.

Can I use the sender address of DirectMail as my enterprise inbox?

No. DirectMail does not provide an inbox service.