Security expert service - Anti-DDoS Pro & Premium User Guide| Alibaba Cloud Documentation Center

Anti-DDoS Pro and Anti-DDoS Premium provide free one-on-one expert service by using DingTalk groups. If you encounter any issues when you use Anti-DDoS Pro or Anti-DDoS Premium, you can click Meet Expert in the Anti-DDoS Pro or Anti-DDoS Premium console and obtain 24/7 support.

Prerequisites

An Anti-DDoS Pro or Anti-DDoS Premium instance is purchased. For more information, see Purchase an Anti-DDoS Pro or Anti-DDoS Premium instance.
DingTalk is installed on your mobile phone and a DingTalk account is created. For more information, visit the homepage of DingTalk.

Join a DingTalk group for Alibaba Cloud security services

Log on to the Anti-DDoS Pro console.
In the lower part of the left-side navigation pane, click .

Notice Meet Expert is displayed in the Anti-DDoS Pro or Anti-DDoS Premium console only after an Anti-DDoS Pro or Anti-DDoS Premium instance is purchased.
Open the DingTalk app and scan the quick response (QR) code to join the DingTalk group for Anti-DDoS Pro or Anti-DDoS Premium.
After you join the DingTalk group, you can ask any questions that you encounter when you use Anti-DDoS Pro or Anti-DDoS Premium. This way, you can enjoy one-on-one expert service from security experts.