Anti-DDoS Pro and Anti-DDoS Premium provide free one-on-one expert service by using DingTalk groups. If you encounter any issues when you use Anti-DDoS Pro or Anti-DDoS Premium, you can click Meet Expert in the Anti-DDoS Pro or Anti-DDoS Premium console and obtain 24/7 support.

Prerequisites

Join a DingTalk group for Alibaba Cloud security services

  1. Log on to the Anti-DDoS Pro console.
  2. In the lower part of the left-side navigation pane, click Scan the QR code.
    Notice Meet Expert is displayed in the Anti-DDoS Pro or Anti-DDoS Premium console only after an Anti-DDoS Pro or Anti-DDoS Premium instance is purchased.
  3. Open the DingTalk app and scan the quick response (QR) code to join the DingTalk group for Anti-DDoS Pro or Anti-DDoS Premium.
    After you join the DingTalk group, you can ask any questions that you encounter when you use Anti-DDoS Pro or Anti-DDoS Premium. This way, you can enjoy one-on-one expert service from security experts.