Dataphin enables the configuration of message channels for SMTP and Exchange protocol emails. This topic outlines the steps to set up email message sending channels.
Usage instructions
Message sending channels can be configured globally at the instance level or individually for each tenant, based on your organization's needs.
Alert information will not be sent if the message channel is disabled. To ensure the delivery of alert notifications, please activate the email message channel.
Permission instructions
Metadata warehouse tenant super administrators and system administrators at the instance level are authorized to edit message channels.
At the tenant level, super administrators and system administrators have editing privileges for message channels, while other users are permitted to view them.
Configure SMTP protocol email
By default, System Settings utilize the email configuration from the deployed configuration file to send emails. If not already configured, please proceed with a custom setup.
Navigate to the Dataphin home page and single click Management Center in the top menu bar.
Use the following guide to configure the necessary settings for SMTP protocol emails.
Parameter
Description
Email Protocol
Choose SMTP as the protocol.
Sender Email Address
Enter the email address from which the messages will be sent.
Connection Method
Select the connection type: either an SSL-VPN Connection or a Non-ssl Connection.
SSL-VPN Connection: This encrypted method uses port 465.
Non-ssl Connection: Choose between STARTTLS Encryption, which upgrades port 25 to encrypted communication on port 587, or No Encryption, sending plaintext emails over port 25.
STARTTLS Encryption: Converts an unencrypted connection on port 25 to an encrypted one, effectively allowing a single protocol to use a single port. The designated port for this is 587.
No Encryption: Utilizes port 25 to send emails in plaintext without encryption.
Overwrite Default Port
Choose whether to use a custom port instead of the default.
Sending Server
Specify the email server's address.
Display Name
Set the name that will appear as the sender when emails are sent.
Username
Enter the username for the email account.
Authentication
Password: Provide the password for the email account.
No Authentication: Use this option for mailboxes that do not require password authentication.
Compose a test email to verify the configuration of the message channel.
Parameter
Description
Accept Email
Specify the recipient's email address for alert notifications.
Email Title
Create a subject line for the email.
Email Content
Draft the body of the alert email notification.
Click Send Email to dispatch the test message.
After Dataphin confirms the email has been sent, check your inbox to see if the test email was received:
Receiving the test email indicates successful configuration of the message channel.
If the test email is not received, check the spam folder. If it's not there, add the sender's email address to your contacts and try sending the test email again.
Configure Exchange protocol email
Follow the steps below to configure settings for Exchange protocol emails.
Parameter
Description
Email Protocol
Select EXCHANGE as the protocol.
Sender Email Address
Enter the sender's email address.
Password
Provide the password for the sender's email account.
Compose a test email to validate the message channel's setup.
Parameter
Description
Accept Email
Designate the recipient email address for alert notifications.
Email Title
Create the subject line for the test email.
Email Content
Draft the body of the test email.
Click Send Email to send the test message.
Once Dataphin indicates the email has been sent, verify receipt of the test email in your inbox:
If the test email is received, the message channel is correctly configured.
Should the test email not arrive, check the spam folder. If it's not there, ensure the sender's email address is in your contacts and resend the test email.