Container Service for Kubernetes:Service FAQ

Table of contents

Other issues

• What do I do if errors occur in Services?
• How do I troubleshoot failures to update the CCM?
• How is session persistence implemented in Kubernetes Services?
• How do I configure listeners for a NodePort Service?
• How do I access a NodePort Service?

Which external traffic policy should I use when I create a Service, Local or Cluster?

The features of the Local and Cluster external traffic policies vary based on the network plug-in that is used by the cluster. For more information about the differences between the Local external traffic policy and the Cluster external traffic policy, see Differences between external traffic policies.

Why is no event generated for the synchronization between a Service and an SLB instance?

How do I handle an SLB instance that remains in the Pending state?

1. Run the kubectl -n {your-namespace} describe svc {your-svc-name} command to view the events.
2. Troubleshoot the errors that are reported in the events. For more information about how to troubleshoot errors that are reported in the events, see Errors and solutions.

   If no errors are reported in the events, see Why are no events collected during the synchronization between a Service and an SLB instance? .

What do I do if the vServer groups of an SLB instance are not updated?

1. Run the kubectl -n {your-namespace} describe svc {your-svc-name} command to view the events.
2. Troubleshoot the errors that are reported in the events. For more information about how to troubleshoot errors that are reported in the events, see Errors and solutions.

   If no errors are reported in the events, see Why are no events collected during the synchronization between a Service and an SLB instance? .

What do I do if the annotations of a Service do not take effect?

1. Perform the following steps to view the errors:
   1. Run the kubectl -n {your-namespace} describe svc {your-svc-name} command to view the events.
   2. Troubleshoot the errors that are reported in the events. For more information about how to troubleshoot errors that are reported in the events, see Errors and solutions.
2. If no errors are reported, you can resolve the issue based on the following scenarios:
   • Make sure that the CCM version meets the requirements of the annotations. For more information about the correlation between annotations and CCM versions, see Common annotations.
   • On the Services page, find the Service that you want to manage and click View in YAML in the Actions column. In the panel that appears, check whether annotations are configured for the Service. If annotations are not configured for the Service, you must configure annotations for the Service.

     For more information about how to configure annotations, see Use annotations to configure load balancing.

     For more information about how to view the list of Services, see Manage Services.

   • Verify that the annotations are valid.

Why is the configuration of an SLB instance modified?

Why does the system fail to use an existing SLB instance for more than one Services?

• Check the version of the CCM. If the version is earlier than v1.9.3.105-gfd4e547-aliyun, the CCM cannot use existing SLB instances for more than one Services. For more information about how to view and update the CCM version, see Manually update the CCM.
• Check whether the reused SLB instance is created by the cluster. The SLB instance cannot be reused if it is created by the cluster.
• Check whether the SLB instance is used by the API server. The SLB instance cannot be reused if it is used by the API server.
• If the SLB instance is an internal-facing SLB instance, check whether the SLB instance and the cluster are deployed in the same virtual private cloud (VPC). The SLB instance cannot be reused if they are deployed in different VPCs.

Why is no listener created when I reuse an existing SLB instance?

How do I troubleshoot failures to update the CCM?

For more information about how to troubleshoot failures to update the CCM, see Troubleshoot a check failure that occurs before you update the CCM.

Why does the cluster fail to access the IP address of the SLB instance?

• Scenario 1: The SLB instance uses a private IP address and is not automatically created for a Service. In this case, the backend pods of the SLB instance and the client pod are deployed on the same node. Consequently, the client pod cannot access the private IP address of the SLB instance.

  This is because Layer 4 SLB does not allow you to use the backend servers of an SLB instance as the clients to access the backend services. To resolve this issue, you can use the following methods to avoid deploying the client pod and backend pods on the same node:

  • Change the IP address of the SLB instance to a public IP address.
  • Create a Service that automatically creates an SLB instance. When you configure the Service, set the external traffic policy to Cluster. This way, requests from within the cluster are forwarded by kube-proxy instead of the SLB instance.
• Scenario 2: The external traffic policy of the Service that is used to expose your application is set to Local. As a result, pods in the cluster cannot access the IP address of the SLB instance.

  For more information about the issue and how to resolve the issue, see What do I do if I cannot access the IP address of the SLB instance associated with a LoadBalancer Service from within the cluster.

When is the SLB instance automatically deleted?

Is the SLB instance associated with the LoadBalancer Service automatically deleted after I delete the Service?

If the SLB instance is reused, it is not deleted together with the Service. If the SLB instance is not reused, it is deleted. If a Service contains the service.beta.kubernetes.io/alibaba-cloud-loadbalancer-id: {your-slb-id} annotation, the corresponding SLB instance is reused.

If you change the type of the Service, for example, from LoadBalancer to NodePort, and the SLB instance is created by the CCM, the SLB instance is automatically deleted.

What do I do if I accidentally delete an SLB instance?

• Scenario 1: What do I do if I accidentally delete the SLB instance of the API server?

  The deleted SLB instance cannot be restored. You must create a new SLB instance. For more information, see Create an ACK Pro cluster.

• Scenario 2: What do I do if I delete the SLB instance of an Ingress?

  Perform the following steps to recreate the SLB instance:

  1. Log on to the the ACK console.
  2. In the left-side navigation pane, click Clusters.
  3. On the Clusters page, find the cluster that you want to manage. Then, click the name of the cluster or click Details in the Actions column of the cluster.
  4. Choose Network > Services.
  5. On the top of the Services page, select kube-system from the Namespace drop-down list. Then, find nginx-ingress-lb in the Services list and click View in YAML in the Actions column.
     If you cannot find nginx-ingress-lb in the Services list, use the following template to create a Service named nginx-ingress-lb:

     apiVersion: v1
     kind: Service
     metadata:
       labels:
         app: nginx-ingress-lb
       name: nginx-ingress-lb
       namespace: kube-system
     spec:
       externalTrafficPolicy: Local
       ports:
       - name: http
         port: 80
         protocol: TCP
         targetPort: 80
       - name: https
         port: 443
         protocol: TCP
         targetPort: 443
       selector:
         app: ingress-nginx
       type: LoadBalancer

  6. In the Edit YAML dialog box, delete the content in the status field. Then, click Update. This way, the CCM creates a new SLB instance.
• Scenario 3: What do I do if I delete an SLB instance that is configured to handle workloads?
  • If you no longer need the Service that is associated with the SLB instance, delete the Service.
  • If you want to keep the Service, perform the following steps:
    1. Log on to the the ACK console.
    2. In the left-side navigation pane, click Clusters.
    3. On the Clusters page, find the cluster that you want to manage. Then, click the name of the cluster or click Details in the Actions column of the cluster.
    4. In the left-side navigation pane of the cluster details page, choose Network > Services.
    5. On the top of the Services page, select All Namespaces from the Namespace drop-down list. Then, find the Service in the Services list and click View in YAML in the Actions column.
    6. In the Edit YAML dialog box, delete the content in the status field. Then, click Update. This way, CCM creates a new SLB instance.

How do I rename an SLB instance when the CCM version is V1.9.3.10 or earlier?

1. Log on to a master node in an ACK cluster. For more information, see Connect to ACK clusters by using kubectl.
2. Run the kubectl get svc -n ${namespace} ${service} command to view the Service type and IP address of the Service.
   Note Replace namespace with the cluster namespace and service with the Service name.
3. Run the following command to create the tag that you want to add to the SLB instance:

   kubectl get svc -n ${namespace} ${service} -o jsonpath="{.metadata.uid}"|awk -F "-" '{print "kubernetes.do.not.delete: "substr("a"$1$2$3$4$5,1,32)}'

   
4. Log on to the SLB console, select the region where the SLB instance is deployed, and then find the specified SLB instance based on the IP address that is returned in Step 2.
5. Add the tag that is generated in Step 3 to the SLB instance. Callout 1 in the preceding figure is the tag key, and callout 2 is the tag value. For more information, see Manage tags.

How does the CCM calculate node weights in Local mode?

In this example, pods with the app=nginx label are deployed on three ECS instances. In the following figure, when externalTrafficPolicy is set to Local, the pods provide services for external users by using Service A. The following sections describe how node weights are calculated.

• For CCM versions earlier than V1.9.3.164-g2105d2e-aliyun

  For CCM versions that are earlier than V1.9.3.164-g2105d2e-aliyun, the following figure shows that the weight of each ECS instance in Local mode is 100. This indicates that traffic loads are evenly distributed to the ECS instances. However, the load amounts of the pods are different because the pods are unevenly deployed on the ECS instances. For example, the pod on ECS 1 takes the heaviest load and the pods on ECS 3 take the lightest load.

  

• For CCM versions that are later than V1.9.3.164-g2105d2e-aliyun but earlier than V1.9.3.276-g372aa98-aliyun

  For CCM versions that are later than V1.9.3.164-g2105d2e-aliyun but earlier than V1.9.3.276-g372aa98-aliyun, the node weights are calculated based on the number of pods deployed on each node, as shown in the following figure. The weights of the ECS instances are 16, 33, and 50 based on this calculation. Therefore, traffic loads are distributed to the ECS instances at the ratio of approximately 1:2:3.

  The node weight is calculated based on the following formula.

  

• For CCM V1.9.3.276-g372aa98-aliyun and later

  The weights of pods are slightly imbalanced due to the precision of the calculation formula. For CCM V1.9.3.276-g372aa98-aliyun and later, the weight of each node equals the number of pods deployed on the node. In the following figure, the weights of the ECS instances are 1, 2, and 3. Traffic loads are distributed to the ECS instances at the ratio of 1:2:3. This way, the pods have a more balanced load than the pods in the preceding figure.

  The node weight is calculated based on the following formula.

  

Service errors and solutions

How do I configure listeners for a NodePort Service?

You can use the CCM to configure listeners only for LoadBalancer Services. Therefore, you need to change the type of Service from NodePort to LoadBalancer.

How do I access a NodePort Service?

• You can access a NodePort Service from within the cluster by sending requests to ClusterIP+Port or Node IP+NodePort Service port. The default port number exposed by a NodePort Service is greater than 30000.
• You can access a NodePort Service from outside the cluster by sending requests to Node IP+NodePort Service port. The default port number exposed by a NodePort Service is greater than 30000.
• If you want to access the NodePort Service over the Internet or VPCs other than the one in which the cluster resides, you must create a LoadBalancer Service and use the external endpoint of the LoadBalancer Service to expose the NodePort Service.
  Note If the external traffic policy of your Service is set to Local, make sure that at least one backend pod of the Service runs on the node on which the Service is deployed. For more information about the external traffic policies supported by Services, see Differences between external traffic policies.