Cloud Backup:Back up files

Instant backup

To perform a one-time full backup without a scheduled backup plan, follow these steps:

1. Log on to the Cloud Backup client.

   Open a web browser and navigate tohttp://localhost:8011. Enter your password to log on. For more information, see Preparations.

1. On the Cloud Backup client, click Backup.

2. On the Backup Jobs page, click Create Backup Plan.

3. In the Create Backup Plan dialog box, select the Basic Settings tab and configure the parameters in the following table.

   Parameter	Description
   Source Data Address	The following rules apply to the source path: You can enter up to eight paths without using wildcards (*). You can enter only one path if you use a wildcard (*). Path formats such as/*/* are supported. Each path must be an absolute path, such as a path that starts with/, \\, C:\, or D:\. Note You cannot back up multiple root paths at the same time, such as C:\ and D:\. If you enable VSS, you cannot use multiple paths, UNC paths, wildcards, or file exclusions. If you use a UNC path, you cannot enable VSS, use wildcards, or exclude files. Windows ACLs are not backed up if the backup source includes a UNC path.
   Use VSS (Volume Shadow Copy Service) (Windows only)	Select this option to ensure data consistency if the source data might change during the backup. This feature is available only for Windows operating systems. If you select this option, you cannot back up multiple file directories at the same time. Note This feature is not supported if the backup source resides on an exFAT volume.
   Backup Rule	You can select Include All Files or Exclude Files. If you select Exclude Files, you must specify a list of files or directories to exclude. Note The following rules apply to exclusion paths: You can specify up to eight exclusion paths, including paths that contain wildcards (*). If a path does not contain a forward slash (/), a wildcard (*) can match multiple levels of directories or file names. For example,*abc* matches/abc/,/d/eabcd/, and/a/abc. *.txt matches all files that have the .txt extension. If a path contains a forward slash (/), each wildcard (*) matches only a single directory level or file name. For example,/a/*/*/share matches/a/b/c/share but does not match/a/d/share. If a path ends with a forward slash (/), it is treated as a folder match. For example,*tmp/ matches/a/b/aaatmp/ and/tmp/. The path separator in the examples is the forward slash (/) used in Linux. For Windows, use the backslash (\) instead.
   Backup Execution Plan	Select Right Now. You must also configure a retention policy.

4. (Optional) Click the Bandwidth Throttling tab. Select a Time Range (Hour) and click Add. Then, enter a value for maximum bandwidth to limit the network resources that backup jobs use during the specified period.

   Note

   • The time range is accurate to the hour. You can add multiple time ranges as needed.

   • To modify a time range, select it from the list at the bottom of the page, click Delete, and then add a new one.

   • The maximum bandwidth must be at least 1 MB/s.

5. Click Submit to start the backup.

   After a backup job starts, you can perform the following actions on the Backup Jobs page:

   • Monitor the backup progress.

   • In the Actions column, click Cancel or Retry to manage the backup job.

   • If a backup job partially fails, find the partially failed backup job in the Backup Jobs list. Click the download icon to download the error report.

Scheduled backup

To run backups on a regular basis, create a scheduled backup with a custom backup policy. To do this, follow these steps:

1. Log on to the Cloud Backup client.

2. In the left-side navigation pane, click Backup.

3. In the upper-right corner of the page, click Create Backup Plan.

4. In the Create Backup Plan dialog box, select the Basic Settings tab.

5. Specify the source path, select On Schedule, and then select an existing backup policy.

   Parameter	Description
   Source Data Address	The following rules apply to the source path: You can enter up to eight paths without using wildcards (*). You can enter only one path if you use a wildcard (*). Path formats such as/*/* are supported. Each path must be an absolute path, such as a path that starts with/, \\, C:\, or D:\. Note You cannot back up multiple root paths at the same time, such as C:\ and D:\. If you enable VSS, you cannot specify multiple paths or UNC paths, use wildcards, or exclude files. If you use a UNC path, you cannot enable VSS, use wildcards, or exclude files. If the backup source includes a UNC path, Windows ACLs are not backed up.
   Use VSS (Volume Shadow Copy Service) (Windows only)	Select this option if the source data may change during the backup process and you need to ensure data consistency. This feature is available only for Windows operating systems. If you select this option, you cannot back up multiple file directories at the same time. Note This feature is not supported if the backup source resides on an exFAT volume.
   Backup Rule	You can select Include All Files or Exclude Files. If you select Exclude Files, you must specify a list of files or directories to exclude. Note The following rules apply to exclusion paths: You can specify up to eight exclusion paths, including paths that contain wildcards (*). If a path does not contain a forward slash (/), a wildcard (*) can match multiple levels of directories or file names. For example,*abc* matches/abc/,/d/eabcd/, and/a/abc. *.txt matches all files that have the .txt extension. If a path contains a forward slash (/), each wildcard (*) matches only a single directory level or file name. For example,/a/*/*/share matches/a/b/c/share but does not match/a/d/share. If a path ends with a forward slash (/), it is treated as a folder match. For example,*tmp/ matches/a/b/aaatmp/ and/tmp/. The path separator in the examples is the forward slash (/) used in Linux. For Windows, use the backslash (\) instead.
   Backup Execution Plan	Select On Schedule. Then, select a backup policy from the Backup Policy drop-down list.

6. (Optional) Click the Bandwidth Throttling tab. Select a Time Range (Hour) and click Add. Then, enter a value for maximum bandwidth to limit the network resources that backup jobs use during the specified period.

   Note

   • The time range is accurate to the hour. You can add multiple time ranges as needed.

   • To modify a time range, select it from the list at the bottom of the page, click Delete, and then add a new one.

   • The maximum bandwidth must be at least 1 MB/s.

7. Click Submit.

   After the backup job is created, you can perform the following actions on the Backup Jobs page:

   • Monitor the backup progress.

   • In the Actions column, click Cancel or Retry to manage the backup job.

   • In the Actions column, click Delete to delete the backup job. After a job is deleted, it no longer runs according to the backup policy. However, completed backups are retained and can be used for restoration.

   • If some files fail to back up, find the partially failed backup job in the Backup Jobs list. Click the download icon to download the error report.

Browse backup files

The Cloud Backup console lets you browse all files in each backup plan.

1. Log on to the Cloud Backup console.

2. In the left-side navigation pane, choose Back Up > On-Premises File Backup.

3. On the On-Premises File Backup tab, click Old Version. Find the client that you want to check and click View in the Actions column. The page lists clients and their details, such as the backup vault, client type, and status. The Actions column provides the View and More options.

4. Click Browse.

   On the backup job history page, find the target backup record. The button is in the Actions column.

   The Browse tab displays the backup content as a file tree, including the folder hierarchy and the name and size of each file, letting you quickly verify the integrity of the backup.

   Important

   This page is for browsing only. To restore files, see Restore files.

FAQ

If a file backup fails due to factors such as an unstable network, you can configure the following parameters to enable retries.

1. Log on to the server where the files need to be backed up.

2. Find and open the installation path of the Cloud Backup client.

3. In a subdirectory of the client folder, create a file named hbr.config.

   Note

   The hbr.config file must be in the same directory as the hybridebackup and ids executable programs.

4. Add the following parameters to the hbr.config file.

   Parameter	Description
   retry_times	The number of retries for a data backup. Default value: 3.
   retry_interval	The interval between data backup retries. Default value: 100 ms.
   skip_error_files	Specifies whether to skip files that fail to be backed up. false (default): Does not skip files that fail to be backed up. true: Skips files that fail to be backed up.

The following code provides an example configuration for the hbr.config file:

retry_times=3
retry_interval=100
skip_error_files=false