How to configure the Set Variables component? - Chat App Message Service

Configure the Set Variables component to define custom variables for use in subsequent flow steps.

Component information

Component icon	Component name
	Set Variables

To configure this component, access the flow canvas by using an existing flow or creating a new one.

Go to the canvas of an existing flow
In the Chat Flow > Flow Management > Flow Name
Create a new flow to open its canvas. For more information, see Create a flow.

Click the Set Variables component icon on the canvas to view its configuration panel on the right.

In the Set Variables configuration panel, the Available Variables section lists five variables: incomingMessage, wabaId, wabaPhoneNumber, customerPhoneNumber, and customerName. In the Variable Configuration section, enter the key and value for a variable. You can click + Insert Variable to reference an available variable, or click + Add Variable to add a new variable entry. When finished, click Save at the top.
Configure the component parameters. For parameter details, see Parameters.
After you finish the configuration, click Save. In the dialog box that appears, click Save.

In the Variable Configuration section, configure the following parameters:

Parameter	Description
key	The name of the variable.
value	Optional. The value to assign to the variable. You can enter a static value or insert an existing variable.

Click AddVariable to add another variable entry.