Chat App Message Service:Design an Email message template

Prerequisites

• Direct Mail has been activated.

• An Email channel has been created and a sender address has been bound to it.

Create a template

1. Log on to the Chat App Message Service console. On the left-side navigation pane, click Channel Management, then click the ID of an Email channel.

2. In the left-side navigation pane of the page that appears, click Template Design. On the Template Design page, click Add. In the Add dialog box, fill in the information based on your requirements, and then click OK.

   Note

   • Sender addresses of the Batch Emails type can only be used with marketing templates.

   • Sender addresses of the Triggered Emails type can be used with utility and authentication templates.

   

After the template is created, you will automatically enter the edit page for subsequent design.

Design the template

You can follow these steps to design the newly created template.

1. Based on the template type, design the template content as prompted.

   Email Subject: the title displayed when users receive your email.

   Sender Name: the name of the sender displayed when users receive your email.

   

   Note

   • To use variables, click Insert Variable.

   • To add images, click Add Image. You can use online images or images from the Material Library.

2. After completing the design, click Save and then click Submit.

Delete the template

You can follow these steps to delete the template.

1. Log on to the Chat App Message Service console. On the left-side navigation pane, click Channel Management, then click the ID of an Email channel.

2. On the Template Design page, find the template and click Delete in the Actions column.

   

3. In the message that appears, click OK.