Create an Instagram send account in Chat App Message Service by connecting your Instagram Professional Account. After the account is set up, you can design message templates and send Instagram messages to your customers.
Prerequisites
Alibaba Cloud account registration and enterprise identity verification have been completed.
Chat App Message Service has been activated.
Prerequisites
An Alibaba Cloud account is registered and enterprise identity verification is complete.
Chat App Message Service is activated.
Your Instagram account is converted to a Professional Account and linked to a Facebook Page. If your Instagram account has not been converted, see How to create an Instagram Professional Account.
Procedure
Step 1: Configure the sender information
Log on to the Chat App Message Service console.
In the left-side navigation pane, choose Instant Message > Instagram.
Click Create Send Account.
Configure the basic information of the send account:
Send Account Name (required): used to identify the send account in the console.
Remarks (optional): supplementary information.
Click Next.
Step 2: Authorize the Instagram professional account
Connect an Instagram Professional Account to Chat App Message Service through the Meta embedded authorization flow.
Click Start Authorization. A Meta embedded page appears.
Log on with your Facebook account, click Start, and then log on to the Professional Account on the Instagram logon page.
Select a Facebook Page, Business Account, and Instagram account.
Click Save. The system automatically obtains the Professional Account information and completes the binding.
After the authorization is complete, click Next.
Step 3: View account information
After the authorization is complete, the page displays the following account information:
Field | Description |
Page ID | The unique identifier of the Instagram Professional Account. |
Page Name | The name of the Instagram Professional Account. |
Connection Status | The connection status between the Professional Account and Chat App Message Service. |
After the authorization is complete, the system displays a message: You can now configure message templates in template design and start sending messages to customers.
Click Go to Management to go to the send account details page, where you can perform the following operations:
View the data dashboard
Manage the Instagram Professional Account
Design message templates
Send messages
View data reports
Manage materials and variables
Alternatively, click Return to Account List to return to the Instagram service overview page.