Document Center

All Products

Document Center

Chat App Message Service:ChatAppAudit

Last Updated:Dec 22, 2025

Use Simple Message Queue (formerly MNS) to get the review notifications for message templates.

Prerequisites

You have registered an Alibaba Cloud account and created an AccessKey pair. For more information, see Create an AccessKey pair.
You have reviewed the overview and configuration of message receipts and understand their modes, types, and configuration process. Then, configure the message receipts accordingly.

Message body format

V1

Parameter	Type	Required	Description
WabaId	String	Yes	The WhatsApp Business Account (WABA) ID. Note After you create a WABA, obtain the WABA ID on the Business Manager platform.
TemplateCode	String	Yes	The template code. Note Obtain the template code on the Template Design page in the Chat App Message Service console or by calling the ListChatappTemplate operation.
Language	String	Yes	The template language.
AuditStatus	String	Yes	The review status of the message template. Valid values: pass: The message template is approved. fail: The message template is rejected. auditing: The message template is being reviewed. unaudit: The message template is to be reviewed. disabled paused
Reason	String	No	The reason for the review failure. Note A value is returned when the return value of AuditStatus is fail.

V2

Note

V2 is used when the independent software vendor (ISV) needs to manage the WABAs and phone numbers of their customers.

Parameter	Type	Required	Description
WabaId	String	Yes	The WABA ID. Note After you create a WABA, obtain the WABA ID on the Business Manager platform.
TemplateCode	String	Yes	The template code. Note Obtain the template code on the Template Design page in the Chat App Message Service console or by calling the ListChatappTemplate operation.
Language	String	Yes	The template language.
AuditStatus	String	Yes	The review status of the message template. Valid values: pass: The message template is approved. fail: The message template is rejected. auditing: The message template is being reviewed. unaudit: The message template is to be reviewed. disabled paused
Reason	String	No	The reason for the review failure. Note A value is returned when the return value of AuditStatus is fail.
Type	String	Yes	The type of the notification. Valid values: template: The status of the message template changes. phoneNameUpdate: The status of the phone number name changes. phoneQualityUpdate: The quality rating of the phone number changes. GREEN: High quality YELLOW: Medium quality RED: Low quality UNKNOWN: Unknown wabaReviewUpdate: The review status of the WABA changes. wabaAccountUpdate: The WABA changes. templateCategoryUpdate: The type of the message template changes. templateQualityUpdate: The quality rating of the message template changes. Note If the return value of Type is template, the parameters in the review report of V2 are the same as those in the review report of V1.
PhoneNumber	String	No	The phone number. Note If the return value of Type is phoneNameUpdate, phoneQualityUpdate, or wabaAccountUpdate, a value is returned for PhoneNumber. If the return value of Type is wabaReviewUpdate or template, no value is returned for PhoneNumber.
Status	String	No	The status. Note Valid values when the return value of Type is phoneNameUpdate: APPROVED: The phone number name is approved. REJECTED: The phone number name is rejected. DEFERRED: The review for the phone number name is delayed. Valid values when the return value of Type is phoneQualityUpdate. The values indicate the reasons why the quality rating of the phone number changes. ONBOARDING: The phone number is being used for registration. UPGRADE: The number of messages that the phone number can send is increased. DOWNGRADE: The number of messages that the phone number can send is decreased. FLAGGED: A tag is added to the phone number. UNFLAGGED: A tag is removed from the phone number. Valid values when the return value of Type is wabaAccountUpdate: DISABLED_UPDATE: SCHEDULE_FOR_DISABLE: The WABA is blocked. DISABLE: The WABA is disabled. REINSTATE: The WABA lock is removed. VERIFIED_ACCOUNT: The WABA is verified. ACCOUNT_RESTRICTION: If a WABA violates a policy of the WhatsApp Business Platform, the WABA is restricted. Valid values: RESTRICTED_BIZ_INITIATED_MESSAGING: The WABA is not allowed to send business-initiated messages. RESTRICTION_ON_ADD_PHONE_NUMBER_ACTION: The WABA is not allowed to add new phone numbers. RESTRICTED_CUSTOMER_INITIATED_MESSAGING: The WABA is not allowed to send customer-initiated messages. ACCOUNT_VIOLATION: The WABA has violated a policy. PHONE_NUMBER_ADDED: A phone number is added to the WABA. PHONE_NUMBER_REMOVED: A phone number is removed from the WABA. BUSINESS_VERIFICATION_STATUS_UPDATE: The verification status of the enterprise on the Business Manager platform of Meta is updated. BUSINESS_VERIFIED: The enterprise is approved. BUSINESS_REJECTED: The enterprise is rejected. MORE_INFORMATION_REQUESTED: The enterprise needs to provide more information. BUSINESS_REVOKED: The enterprise has revoked the review application. ACCOUNT_DELETED: The WABA is deleted. Valid values when the return value of Type is wabaReviewUpdate: APPROVED: The WABA is approved. REJECTED: The WABA is rejected. No value is returned for this parameter when the return value of Type is template.
CurrentLimit	String	No	The maximum number of messages that the phone number can send in a day. Note Valid values when the return value of Type is phoneQualityUpdate: TIER_50 TIER_250 TIER_1K TIER_10K TIER_100K TIER_UNLIMITED TIER_UN_SET No value is returned for this parameter when the return value of Type is template, phoneNameUpdate, wabaReviewUpdate, wabaAccountUpdate, templateCategoryUpdate, or templateQualityUpdate.