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Chat App Message Service:ListChatappTemplate

Last Updated:Mar 27, 2026

Queries message templates.

Operation description

QPS limit

This operation allows a maximum of 5 requests per second per account. Excess requests are throttled, which may affect your business. Stay within the specified limit.

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RAM authorization

The table below describes the authorization required to call this API. You can define it in a Resource Access Management (RAM) policy. The table's columns are detailed below:

  • Action: The actions can be used in the Action element of RAM permission policy statements to grant permissions to perform the operation.

  • API: The API that you can call to perform the action.

  • Access level: The predefined level of access granted for each API. Valid values: create, list, get, update, and delete.

  • Resource type: The type of the resource that supports authorization to perform the action. It indicates if the action supports resource-level permission. The specified resource must be compatible with the action. Otherwise, the policy will be ineffective.

    • For APIs with resource-level permissions, required resource types are marked with an asterisk (*). Specify the corresponding Alibaba Cloud Resource Name (ARN) in the Resource element of the policy.

    • For APIs without resource-level permissions, it is shown as All Resources. Use an asterisk (*) in the Resource element of the policy.

  • Condition key: The condition keys defined by the service. The key allows for granular control, applying to either actions alone or actions associated with specific resources. In addition to service-specific condition keys, Alibaba Cloud provides a set of common condition keys applicable across all RAM-supported services.

  • Dependent action: The dependent actions required to run the action. To complete the action, the RAM user or the RAM role must have the permissions to perform all dependent actions.

Action

Access level

Resource type

Condition key

Dependent action

cams:ListChatappTemplate

list

*All Resource

*

None None

Request parameters

Parameter

Type

Required

Description

Example

Name

string

No

The name of the template.

hello_whatsapp

Language

string

No

The language that is used in the message template. For more information, see Language codes.

en

AuditStatus

string

No

The review state of the template. Valid values:

  • pass: The template is approved.

  • fail: The template is rejected.

  • auditing: The template is being reviewed.

  • unaudit: The review is suspended.

pass

Page

object

No

The pagination settings.

"page": "{\"index\": 1,\"size\": 20}

Index

integer

Yes

The page number. Default value: 1.

1

Size

integer

Yes

The number of entries per page. Default value: 10.

10

CustWabaId deprecated

string

No

The WhatsApp Business Account (WABA) ID of the RAM user within the independent software vendor (ISV) account.

Note

CustWabaId is an obsolete parameter. Use CustSpaceId instead.

65921621816****

IsvCode

string

No

The ISV verification code. This parameter is used to verify whether the RAM user is authorized by the ISV account.

skdi3kksloslikdkkdk

CustSpaceId

string

Yes

The space ID of the RAM user within the ISV account.

28251486512358****

TemplateType

string

No

The type of the message template.

  • WHATSAPP

  • VIBER

WHATSAPP

Code

string

No

The code of the message template.

838888822*****

Response elements

Element

Type

Description

Example

object

The response parameters.

RequestId

string

The ID of the request.

90E63D28-E31D-1EB2-8939-A9486641****

Code

string

The HTTP status code returned.

  • A value of OK indicates that the call is successful.

  • Other values indicate that the call fails. For more information, see Error codes.

OK

Message

string

The error message returned.

User not authorized to operate on the specified resource.

ListTemplate

array<object>

The message templates.

object

The queried templates.

TemplateName

string

The name of the message template.

hello_whatsapp

TemplateCode

string

The code of the message template.

744c4b5c79c9432497a075bdfca3****

AuditStatus

string

The review state of the template. Valid values:

  • pass: The template is approved.

  • fail: The template is rejected.

  • auditing: The template is being reviewed.

  • unaudit: The review is suspended.

pass

Language

string

The language that is used in the message template. For more information, see Language codes.

en

Category

string

The category of the WhatsApp message template. Valid values:

  • UTILITY

  • MARKETING

  • AUTHENTICATION

The category of the Viber template. Valid values:

  • text: template that contains only text

  • image: template that contains only images

  • text_image_button: template that contains text, images, and buttons

  • text_button: template that contains text and buttons

  • document: template that contains only documents

  • video: template that contains only videos

  • text_video: template that contains text and videos

  • text_video_button: template that contains text, videos, and buttons

  • text_image: template that contains text and images

UTILITY

TemplateType

string

The type of the template. Valid values: WHATSAPP and VIBER.

WHATSAPP

Reason

string

The reason why the template was rejected.

None

LastUpdateTime

integer

The time when the template was last modified. This value is a UNIX timestamp representing the number of milliseconds that have elapsed since January 1, 1970, 00:00:00 UTC.

1711006633000

Total

integer

The total number of returned entries.

1

AccessDeniedDetail

string

The details about the access denial.

None

Examples

Success response

JSON format

{
  "RequestId": "90E63D28-E31D-1EB2-8939-A9486641****",
  "Code": "OK",
  "Message": "User not authorized to operate on the specified resource.",
  "ListTemplate": [
    {
      "TemplateName": "hello_whatsapp",
      "TemplateCode": "744c4b5c79c9432497a075bdfca3****",
      "AuditStatus": "pass",
      "Language": "en",
      "Category": "UTILITY",
      "TemplateType": "WHATSAPP",
      "Reason": "None",
      "LastUpdateTime": 1711006633000
    }
  ],
  "Total": 1,
  "AccessDeniedDetail": "None"
}

Error codes

HTTP status code

Error code

Error message

Description

400 Product.Unsubscript You have not subscribed to the specified product. You have not subscribed to the specified product.
400 Ram.PermissionDeny You are not authorized to perform the operation.
400 System.LimitControl The system is under flow control. The system is under flow control.
400 Unknown.ResourceOwnerId The resource does not belong to the current user. The resource does not belong to the current user.

See Error Codes for a complete list.

Release notes

See Release Notes for a complete list.