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Chat App Message Service:ListChatappTemplate

Last Updated:Aug 10, 2026

Retrieves a list of message templates.

Operation description

QPS limit

The single-user QPS limit for this operation is 5 calls per second. If this limit is exceeded, the API calls are throttled, which may affect your business. Call this operation appropriately.

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RAM authorization

The table below describes the authorization required to call this API. You can define it in a Resource Access Management (RAM) policy. The table's columns are detailed below:

  • Action: The actions can be used in the Action element of RAM permission policy statements to grant permissions to perform the operation.

  • API: The API that you can call to perform the action.

  • Access level: The predefined level of access granted for each API. Valid values: create, list, get, update, and delete.

  • Resource type: The type of the resource that supports authorization to perform the action. It indicates if the action supports resource-level permission. The specified resource must be compatible with the action. Otherwise, the policy will be ineffective.

    • For APIs with resource-level permissions, required resource types are marked with an asterisk (*). Specify the corresponding Alibaba Cloud Resource Name (ARN) in the Resource element of the policy.

    • For APIs without resource-level permissions, it is shown as All Resources. Use an asterisk (*) in the Resource element of the policy.

  • Condition key: The condition keys defined by the service. The key allows for granular control, applying to either actions alone or actions associated with specific resources. In addition to service-specific condition keys, Alibaba Cloud provides a set of common condition keys applicable across all RAM-supported services.

  • Dependent action: The dependent actions required to run the action. To complete the action, the RAM user or the RAM role must have the permissions to perform all dependent actions.

Action

Access level

Resource type

Condition key

Dependent action

cams:ListChatappTemplate

list

*All Resource

*

None None

Request parameters

Parameter

Type

Required

Description

Example

Name

string

No

The name of the template.

hello_whatsapp

Language

string

No

The language of the template. For more information about language codes, see Language codes.

en

AuditStatus

string

No

The review status. Valid values:

  • pass: Approved.

  • fail: Rejected.

  • auditing: Under review.

  • unaudit: Review suspended.

pass

Page

object

No

The pagination settings.

"page": "{\"index\": 1,\"size\": 20}

Size

integer

Yes

The number of templates to query per page. Default value: 10.

10

Index

integer

Yes

The page number. Default value: 1.

1

CustWabaId deprecated

string

No

The WabaId of the ISV customer.

Note

This is a deprecated parameter. Use CustSpaceId instead.

65921621816****

CustSpaceId

string

No

The space ID of the ISV sub-customer, or the instance ID of a direct customer.

28251486512358****

TemplateType

string

No

The templatetype. Valid values:

  • WHATSAPP

  • VIBER

WHATSAPP

Code

string

No

The code of the template.

838888822*****

Category

string

No

The category of the template.

AUTHENTICATION

IsvCode

string

No

The ISV verification code, which is used to verify whether the RAM user is authorized by the ISV.

skdi3kksloslikdkkdk

Response elements

Element

Type

Description

Example

object

The response parameters.

AccessDeniedDetail

string

The details about the access denial.

None

Message

string

The error message.

User not authorized to operate on the specified resource.

RequestId

string

The request ID.

90E63D28-E31D-1EB2-8939-A9486641****

ListTemplate

array<object>

The list data.

object

The template list.

TemplateCode

string

The code of the template.

744c4b5c79c9432497a075bdfca3****

AuditStatus

string

The review status. Valid values:

  • pass: Approved.

  • fail: Rejected.

  • auditing: Under review.

  • unaudit: Review suspended.

pass

Category

string

The WhatsApp template category. Valid values:

  • UTILITY: Transaction-related.

  • MARKETING: Marketing template.

  • AUTHENTICATION: Identity verification.

Viber template category. Valid values:

  • UTILITY: Transaction-related.

  • MARKETING: Marketing template.

  • AUTHENTICATION: Identity verification.

UTILITY

Language

string

The language of the template. For more information about language codes, see Language codes.

en

LastUpdateTime

integer

The time when the template was last updated.

1711006633000

TemplateName

string

The name of the template.

hello_whatsapp

TemplateType

string

The templatetype. Valid values: WHATSAPP and VIBER.

WHATSAPP

Reason

string

The reason why the template was rejected during review.

None

Total

integer

The total number of records.

1

Code

string

The response code.

  • A value of OK indicates that the request was successful.

  • For other error codes, see Error codes.

OK

Success

boolean

Indicates whether the request was successful. Valid values:

  • true: The request was successful.

  • false: The request failed.

false

Examples

Success response

JSON format

{
  "AccessDeniedDetail": "None",
  "Message": "User not authorized to operate on the specified resource.",
  "RequestId": "90E63D28-E31D-1EB2-8939-A9486641****",
  "ListTemplate": [
    {
      "TemplateCode": "744c4b5c79c9432497a075bdfca3****",
      "AuditStatus": "pass",
      "Category": "UTILITY",
      "Language": "en",
      "LastUpdateTime": 1711006633000,
      "TemplateName": "hello_whatsapp",
      "TemplateType": "WHATSAPP",
      "Reason": "None"
    }
  ],
  "Total": 1,
  "Code": "OK",
  "Success": false
}

Error codes

HTTP status code

Error code

Error message

Description

400 Product.Unsubscript You have not subscribed to the specified product. You have not subscribed to the specified product.
400 Ram.PermissionDeny You are not authorized to perform the operation.
400 System.LimitControl The system is under flow control. The system is under flow control.
400 Unknown.ResourceOwnerId The resource does not belong to the current user. The resource does not belong to the current user.

See Error Codes for a complete list.

Release notes

See Release Notes for a complete list.