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CDN:Refund policy

Last Updated:Apr 01, 2026

Resource plans for Alibaba Cloud Content Delivery Network (CDN) and Dynamic Content Delivery Network (DCDN) are eligible for a full refund only if both of the following conditions are met:

  • The resource plan has not been used.

  • The resource plan is still within its validity period (not expired).

Important

A resource plan that has been used or has expired is not eligible for a refund.