Application Real-Time Monitoring Service:FAQs

Manual installation of agents

• Troubleshoot ARMS agent manual installation failures

• Troubleshoot ARMS agent log errors

• How do I deploy multiple instances on a single host?

Installation of agents for applications in ACK clusters

• Abnormal monitoring data after changing a cluster or namespace

• Migrate from arms-pilot to ack-onepilot

• Use ack-onepilot without VPC connectivity

• Why is monitoring data missing for an ACK application?

• Why does an ARMS agent fail to install in an ACK cluster?

• Report ACK cluster data to ARMS across regions

• Why are the suffixes of application names missing after I update the applications?

• How do I rename an application?

Installation of agents in open-source Kubernetes clusters

• Troubleshoot application startup failures

• How do I view ARMS agent logs?

Absence or loss of monitoring data

• Verify that the ARMS agent is installed

• Why does an application instance lack monitoring data for a period of time?

• Troubleshoot missing pool, API, and metric data

• Missing monitoring data for Java applications on JDK 17

Network

• Test network connectivity for the ARMS agent

• What do I do if no IP address or an invalid IP address is displayed after an ARMS agent is installed?

Agents

• FAQs about ARMS agent installation

• ARMS agent compatibility with other APM agents

• Fix OutOfMemoryError after installing the ARMS agent

• How much network bandwidth does each agent occupy?

• Not-recommended ARMS agent versions

• Customize the ARMS agent log directory

Others

• Why are traces missing?

• Missing request metric data after scale-out

• Rename an application

• Incomplete OpenFeign monitoring data in ARMS