Application Real-Time Monitoring Service:Integrate Open-Falcon with ARMS

Step 1: Create an Open-Falcon integration

1. Log on to the ARMS console. In the left-side navigation pane, choose Alert Management > Integrations.

2. On the Alert Integration tab, click OpenFalcon.

3. On the New OpenFalcon Integration page, enter the integration name, description, and automatic recovery time, and then click Save.

   Note

   Automatic recovery time after timeout: If an alert event is not triggered again within the specified period of time, the alert event is automatically cleared.

4. On the Alert Integration tab, use the search box to find the Open-Falcon integration that you created and copy the integration address.

Step 2: Configure an Open-Falcon alert template

1. Install and open Open-Falcon. You can download and install the plug-in from the Open-Falcon official website.

2. In the top navigation bar, click Templates.

3. In the upper-right corner of the Templates page, enter a name for the new alert template and click the + icon.

4. On the Configure Template page, create an alert rule in the Policies in the Template section. For more information, see Open-Falcon documentation.

5. On the template configuration page, set the callback address to the integration address that you obtained in Step 1, and then click Save.

(Optional) Step 3: Modify the integration

Alert Management provides preset field mappings between the Open-Falcon alert source and ARMS. You can also add or modify field mappings on the Edit Integration page as needed.

{
    "name":"cpu alert",
    "endpoint":"test-host",
    "metric":"cpu.user",
    "status":"PROBLEM",
    "step":"1",
    "priority":2,
    "time":"2021-09-08 09:25:00",
    "tpl_id":1,
    "exp_id":2,
    "stra_id":1,
    "tags":""
}

1. On the Alert Integration tab, find the integration that you want to manage and click Edit in the Actions column.

2. In the Event Mapping section, click Send Test Data.

3. In the Send Test Data dialog box, enter the alert content of a third-party alert source in the JSON format and click Send.

   Note

   • If the message Uploaded. No events are generated. Configure mappings based on the original data. appears, the fields of the alert source are not mapped to the fields of ARMS alert events. The data that is sent is displayed in the left-side box. This allows you to select the source fields when you configure mappings.

   • If the message Uploaded. appears, the alert content is reported to the Alert Event History page. For more information, see View alert event history.

4. In the Send Test Data dialog box, click Disable.

5. In the left part of the Event Mapping section, click the data records for which you want to configure mappings to view the details.

6. In the right part of the Event Mapping section, map the alert source fields to the ARMS alert fields.

   1. Optional:In the Select Root Node section, specify whether to enable batch processing.

      If an array node exists in the alert data, you can specify the array node as the root node. The data that belongs to the root node is processed in batches.

      After you select Use Batch Processing, select the array node to be batch processed as the root node.

      Note

      If multiple array nodes exist in the alert data, you can select only one of the array nodes for batch processing.

   2. In the Map Source Fields to Target Fields section, map the fields of the alert source to the alert fields of ARMS.

      Click the mapping icon to change the method for field mapping.

      • Direct: The specified field of the alert source is directly mapped to the specified alert field of ARMS.

      • Series: You can use delimiters to concatenate multiple fields of the alert source into one field, and then map this field to the specified alert field of ARMS. Only special characters can be used as delimiters.

      • Conditional: The specified alert source fields are mapped to the ARMS alert fields only when the field values meet the specified conditions.

      • Mapping table: The alert source severity is mapped to the ARMS alert severity. The mapping table contains only the severity field.

      The following table describes the alert fields of ARMS.

      Alert field	Description
      alertname	The name of the custom alert.
      severity	The severity level of the alert. You must configure mappings for this field. The mapping method must be set to Direct.
      message	The description of the alert. The description is used as the content of the alert message. The description cannot exceed 15,000 characters in length.
      value	The sample value of a metric.
      imageUrl	The URL of the line chart that contains Grafana metrics. The URL is used to map the line chart.
      check	The check item of the alert. Examples: CPU, JVM, Application Crash, and Deployment.
      source	The source of the alert.
      class	The type of the object that triggers the alert event, for example, host.
      service	The source service of the alert. Example: Login Service.
      startat	The timestamp that represents the start time of the event.
      endat	The timestamp that represents the end time of the event.
      generatorUrl	The URL of the event details.

7. Configure field deduplication for alert events.

   To reduce duplicate data, the system uses relevant fields as the basis for deduplication. ARMS Alert Management allows you to preview the deduplication grouping results of historical event data that is displayed in the Event Mapping section. You can change the fields to be deduplicated.

   Note

   You can configure deduplication only for events that are not cleared.

   1. In the Event Deduplication section on the Integration Details page, select the fields that are used for deduplication.

      If multiple events have the same value for a specified field, the events are merged into one alert notification.

   2. Click Deduplication Test to preview the alert group after deduplication.

      Note

      The deduplication test takes effect only on the latest 10 data records that are uploaded in the left part of the Event Mapping section.

8. After you configure the settings, click Save.

View the details about an alert event

1. In the left-side navigation pane of the ARMS console, choose Alert Management > Alert Event History.

2. On the Alert Event History page, click the name of the alert event to view the event details. For more information, see View alert event history.

Manage the integration

In the left-side navigation pane, choose Alert Management > Integrations. On the Alert Integration tab, you can perform the following operations on the integrations that you created:

• View the details of an integration: Find the integration and then click the row. On the Integration Details page, view the integration details.

• Update key: Find the target integration and choose More > Update Key in the Actions column. Click Confirm in the confirmation dialog box.

  Important

  After you update the key, you must also update the callback address in the alert template as described in Step 2: Configure an Open-Falcon alert template.

• Modify an integration: Find the integration and then click Edit in the Actions column. On the Integration Details page, modify the integration information and then click Save.

• Enable or disable an integration: Find the integration and then click Disable or Enable in the Actions column.

• Delete an integration: Find the integration and then click Delete in the Actions column. In the message that appears, click OK.

• Add an event processing flow to an integration: Find the integration and click Add Event Processing Flow in the Actions column. For more information, see Event processing flow.

• Create a notification policy: Find the integration for which you want to create a notification policy, and click More in the Actions column. In the list that appears, click Create Notification Policy. For more information, see Notification policies.