To provide a better experience and improve product performance and stability, Alibaba Cloud performs migration tasks from time to time. The system migrates some of your instances to new server nodes to upgrade software, hardware, and network facilities. This topic provides answers to frequently asked questions about instance migration.
Impact of instance migration events

Time | Description | Impact |
---|---|---|
Creation of a migration task by Alibaba Cloud | Alibaba Cloud notifies you of the schedule of the migration task by text message, phone call, email, or internal message. | No impact. |
Start time Note The start time of a task is automatically generated based on the scheduled switchover time. | The system starts to perform operations related to instance migration, such as applying for new instance resources and synchronizing data. |
|
Scheduled switchover time | The system switches your workloads to the new instance. |
|
Completion of the migration | The task related to the instance is removed from the pending events. | No impact. The zone, account, network, and endpoint of the instance are unaffected. |
FAQ about the start time and scheduled switchover time
- Q: How long in advance will be a notification of a migration task sent?
A: Due to the time gap from when the system sends a notification email to when the actual task is generated, the system sends a notification at least 40 hours in advance. After the scheduled time is reached, the system will switch over to the new instance during the upcoming maintenance window by default. You can adjust the scheduled switchover time on your own. For more information, see Query and manage pending events.
- Q: How can I modify the scheduled switchover time?
A: You can modify the scheduled switchover time in the ApsaraDB for Redis console or by using the related API operation. For more information, see Query and manage pending events and ModifyActiveOperationTask.
- Q: Why do I fail to modify the scheduled switchover time?
A: If the event has already been executed, (that is, the migration operation has already been started), you cannot change the scheduled switchover time.
- Q: Can I estimate the end time of a migration task?
A: Only the start time of the migration is displayed. The end time cannot be estimated because it is affected by multiple factors, such as the network latency, task queue, and data size.
Other FAQ
- Q: Why are instances migrated?
A: To provide a better experience and improve product performance and stability, Alibaba Cloud performs migration tasks from time to time. The system migrates some of your instances to new server nodes to upgrade software, hardware, and network facilities.
- Q: Will instances be migrated to other zones?
A: No. It will only be migrated in the current zone.
- Q: Can I cancel an instance migration task?
A: You are not allowed to cancel an instance migration task because instance migration is a task of high urgency. You can postpone a scheduled switchover time. For example, you can select a time during off-peak hours to perform the switchover task.
- Q: Are data shards or proxy nodes in a cluster or read/write splitting instance switched over in parallel?A:
- Data shards: The system performs the switchover in parallel.
- Proxy nodes: The system performs the switchover in parallel. A maximum of half of proxy nodes in the ApsaraDB for Redis instance can be concurrently switched over.
- Q: How will the system handle a failed switchover?
A: The system confirms whether the execution is successful within one minute after a switchover task is complete. If the switchover fails, the system will re-initiate the switchover after a period of time.
- Q: How can I confirm whether an instance migration task is completed?
A: The system can send you a notification when the task is complete. After a task related to the instance is complete, the task is removed from the pending event list. You can create alert rules. This enables CloudMonitor to monitor tasks and send notifications to you when tasks are complete. For more information, see Alert settings.