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Alibaba Mail:How to Submit Problem Feedback on Alibaba Mail App

Last Updated:Nov 22, 2024

If an error or exception occurs when using the Alibaba Mail App, it is recommended to feedback through the feedback function, and relevant engineers will handle and reply for you.

Procedure

iOS

Click the avatar and click the settings icon at the bottom of the page.

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Click Feedback.

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Provide a detailed description of the problem encountered. If the sending and receiving issues are involved, please provide the sending address, receiving address, time, and subject.

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Android

Click the avatar and click the settings icon at the bottom of the page.

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Click Feedback.

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Provide a detailed description of the problem encountered. If the sending and receiving issues are involved, please provide the sending address, receiving address, time, and subject.

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