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Alibaba Mail:Auto-reply feature

Last Updated:Jun 02, 2026

Alibaba Mail supports automatic email replies through vacation replies or incoming mail rules.

Set up a vacation reply

1. Log on to the Alibaba Mail web client and click Settings in the upper-right corner.2

2. Choose Mailbox Settings > Vacation Reply Settings.

3. Select the Enable auto-reply during the following period check box.

4. Click the date and time fields to select a time period for the auto-reply.

5. In the text box, enter the body of your auto-reply email.

6. Click Save.

Note

  • Select the check box below the text box to limit replies to contacts in your address book. Otherwise, all incoming emails receive auto-replies.

  • If both the vacation auto-reply and the Auto-reply rule are enabled, the Auto-reply rule takes precedence.

  • To prevent duplicate replies, the vacation reply rule runs only for the first email received from a specific sender on any given day.

Set up an auto-reply using an incoming mail rule

1. Choose Mailbox Settings > Incoming Mail Rules and click New Incoming Mail Rule.34

2. In the Execute when the above conditions are met section, select Auto-reply.

3. In the text box, enter the body of your auto-reply email.

4. Click Save.

Note

An auto-reply set by an incoming mail rule replies to every email that matches the rule.