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:The access page after using Alibaba Cloud Content Delivery Network acceleration appears blank

Last Updated:May 19, 2022

Challenge

After you use Alibaba Cloud CDN to accelerate your website, a blank page appears when you access the accelerated URL.

Solution

After you use a Alibaba Cloud Content Delivery Network to accelerate a website, blank pages appear when you access a URL as follows:

  1. Use the Chrome browser to access the origin, press F12 to open the developer tool, and click NetWork to check whether the Content-Length configuration items is 0, as shown in the following figure.
    1528078217550-e71b54f8-a2d8-4baf-b7ed-8e2ee5b0a8c0.png
  2. If the Content-Length configuration items is 0, check whether the origin server returns the Transfer-Encoding: chunked header information. Alibaba Cloud Content Delivery Network this header information is not supported, see Configure back-to-origin HTTP response headers. Delete this header information.
    Delete

Applicable scope

  • CDN