HBR sends alert notifications to the Alibaba Cloud account owner by default when backup fails or a backup client is disconnected from HBR. You can customize notification contacts, contact groups, and methods.

Create a notification contact

A notification contact is a person who receives backup alerts. To create a notification contact, perform the following steps:

  1. Log on to the HBR console.
  2. In the left-side navigation pane, click Notification Contacts.
  3. On the Notification Contacts page, click the Contacts tab.
  4. In the upper-right corner, click Create Contact.
  5. In the Create Contact dialog box, enter a contact name.
  6. Select Email as Notification Methods.
    After you select Email, enter an email address in the Email field and click Send. Log on to the specified email address and copy the verification code. Then, paste the code in the Verification Code field in the HBR console.
  7. Click OK.
    Note
    • You can view the information of all created notification alerts on the Contacts tab.
    • You can click Modify to change the email address of a notification contact.
    • You cannot delete a notification contact if the contact is specified to receive alert notifications or added to a contact group.

Create a contact group

You can create a contact group and add multiple notification contacts to the group. Then, you can enable the group to receive the same alert notifications. This simplifies the procedure to manage the notification contacts. When an alert is triggered, HBR sends alert notifications to all contacts in the group.

  1. Log on to the HBR console.
  2. In the left-side navigation pane, click Notification Contacts.
  3. On the Notification Contacts page, click the Groups tab.
  4. In the upper-right corner, click Create Group.
  5. In the Create Group pane, specify a group name.
  6. Select the contacts that you want to add to the group and click the button. Then, the selected contacts are added to the Selected Contacts section.
  7. Click OK.
    Note
    • You can view the information of all created contact groups and the number of member contacts in each group on the Groups tab.
    • You can click Modify to modify a contact group.
    • You cannot delete a contact group if the group is specified to receive alert notifications.

Create custom alarm policies

You can create the following types of alarm policies:
  • Vault-level alarm policies

    A vault-level alarm policy applies to all the backup clients of a vault. The backup clients include those installed on ECS instances, local hosts, and local virtual machines. If you create an alarm policy for the vault where a client is located, the alarm policy of the vault applies to the client by default.

  • Client-level alarm policies

    A client-level alarm policy applies to the backup client installed on a specific host. After you create an alarm policy for a client, the client no longer uses the alarm policy of the vault or the default alarm policy.

Note If you create no alarm policy for a vault or a client, alerts are sent to an Alibaba Cloud account by using emails.
Create a vault-level alarm policy

Proceed as follows:

  1. Log on to the HBR console.
  2. On the Overview page, locate the required vault to create an alarm policy.
  3. In the upper-right corner of a vault, click Settings.
  4. In the Vault Setting dialog box, select an Alarm Policy as required.
    • Disabled

      If you select this option, no alert is sent when an alarm occurs on a client or ECS instance that is located in the vault.

    • Default Notification

      If you select this option, alerts for the vault are sent to an Alibaba Cloud account by using emails.

    • Customized Notification

      If you select this option, you can select one or more contacts and contact groups. After you complete the configuration, alerts for the vault are sent to the selected contacts or contact groups.

  5. Click OK.
Create an alarm policy for a client

Proceed as follows:

  1. Log on to the HBR console.
  2. Locate a client to create an alarm policy, choose More > Alarm Setting next to the client.
  3. In the Alarm Policy dialog box, select the required Alarm Policy.
    Alarm Policy Description
    Disabled If you select this option, no alert is sent when an alarm occurs on the client.
    Same as Vault The alarm policy of the vault where the client is located applies to the client.
    Default Notification Alerts for the client are sent to an Alibaba Cloud account by using emails.
    Customized Notification You can select one or more contacts and contact groups. After you complete the configuration, alerts for the client are sent to the selected alarm contacts or alarm contact groups.
  4. Click OK.