Backup alerts provide you with alerts, such as when a backup fails or when a client is disconnected from a server. You can also configure contacts, contact groups, and contact methods.

Note One hour after a backup fails or a client is disconnected from a server, the specified contact will receive an alert.

Create an alarm contact

An alarm contact is a person that is selected to receive backup alerts. You can create an alarm contact as follows:

  1. Log on to the HBR console.
  2. In the left-side navigation pane, select Alarm Contact.
  3. On the Alarm Contact Management page, select the Alarm Contact tab.
  4. Click New Contact in the upper-right corner.
  5. In the New Contact dialog box, enter the Contact Name.
  6. Select a Contact Method as required, and then perform the following steps.
    • Email

      If you select Email as a contact method, enter the Contact Email, and then click Send Verification. Log on to the specified email to view the verification code, go to the HBR console, and enter the verification code in the Email Verification field.

    • Mobile

      If you select Mobile as a contact method, enter the Mobile, and then click Send Verification. An SMS message that contains a verification code is sent to your mobile phone. Enter the verification code in the Mobile Verification Code field.

  7. Click OK.
Note
  • On the Alarm Contact tab, you can view a list of all contacts and the details of each contact.
  • You can click Edit to modify the email and mobile number.
  • You cannot delete a contact that is selected to receive alerts or added to a contact group.

Create an alarm contact group

If you need multiple contacts to receive alerts, you can create an alarm contact group and add these contacts to the contact group to facilitate management. When an alert occurs, all contacts that are included in a contact group will receive an alert.

  1. Log on to the HBR console.
  2. In the left-side navigation pane, select Alarm Contact.
  3. On the Alarm Contact Management page, select the Alarm Contact Group tab.
  4. In the upper-right corner, click New Contact Group.
  5. In the New Contact Group dialog box, enter the Group Name.
  6. Select one or more contacts to add to the group, and click the icon. These contacts are displayed in the Select Contacts section.
  7. Click OK.
    Note
    • On the Alarm Contact Group tab, you can view a list of contact groups and the number of contacts in each group.
    • You can click Edit to modify a contact group.
    • You cannot delete a contact group that is selected to receive alerts.

Create custom alarm policies

You can create the following types of alarm policies:
  • Vault-level alarm policies

    A vault-level alarm policy applies to all the backup clients of a vault. The backup clients include those installed on ECS instances, local hosts, and local virtual machines. If you create an alarm policy for the vault where a client is located, the alarm policy of the vault applies to the client by default.

  • Client-level alarm policies

    A client-level alarm policy applies to the backup client installed on a specific host. After you create an alarm policy for a client, the client no longer uses the alarm policy of the vault or the default alarm policy.

Note If you create no alarm policy for a vault or a client, alerts are sent to an Alibaba Cloud account by using emails.
Create a vault-level alarm policy

Proceed as follows:

  1. Log on to the HBR console.
  2. On the Overview page, locate the required vault to create an alarm policy.
  3. In the upper-right corner of a vault, click Settings.
  4. In the Vault Setting dialog box, select an Alarm Policy as required.
    • Disabled

      If you select this option, no alert is sent when an alarm occurs on a client or ECS instance that is located in the vault.

    • Default Notification

      If you select this option, alerts for the vault are sent to an Alibaba Cloud account by using emails.

    • Customized Notification

      If you select this option, you can select one or more contacts and contact groups. After you complete the configuration, alerts for the vault are sent to the selected contacts or contact groups.

  5. Click OK.
Create an alarm policy for a client

Proceed as follows:

  1. Log on to the HBR console.
  2. Locate a client to create an alarm policy, choose More > Alarm Setting next to the client.
  3. In the Alarm Policy dialog box, select the required Alarm Policy.
    Alarm Policy Description
    Disabled If you select this option, no alert is sent when an alarm occurs on the client.
    Same as Vault The alarm policy of the vault where the client is located applies to the client.
    Default Notification Alerts for the client are sent to an Alibaba Cloud account by using emails.
    Customized Notification You can select one or more contacts and contact groups. After you complete the configuration, alerts for the client are sent to the selected alarm contacts or alarm contact groups.
  4. Click OK.