This topic describes how to improve protection capacity by upgrading Anti-DDoS Origin to Anti-DDoS Pro. Given the design of Anti-DDoS Origin, the effect of protection may be compromised or the protection capacity cannot meet your business requirements. In such cases, we recommend that you upgrade Anti-DDoS Origin to Anti-DDoS Pro.

Background information

For more information about scenarios to which Anti-DDoS Origin is applicable, see Scenarios.

If you encounter one of the following issues when using Anti-DDoS Origin, we recommend that you upgrade Anti-DDoS Origin to Anti-DDoS Pro.
  • A protection target encounters continuous DDoS attacks that last for a long period of time.
  • A protection target encounters HTTP flood attacks. However, Anti-DDoS Origin cannot defend against these types of attacks.
  • Other specific issues.
Note Alibaba Cloud will refund you the remaining balance of a paid Anti-DDoS Origin instance.

Procedure

  1. Contact Alibaba Cloud Technical Support by using DingTalk.
    To join the DingTalk group, scan the following QR code. DingTalk group of Alibaba Cloud security
    Note If you have any questions when you upgrade Anti-DDoS Origin to Anti-DDoS Pro, contact Alibaba Cloud Technical Support by using DingTalk.
  2. Alibaba Cloud support engineers will evaluate your environment to determine whether you can upgrade to Anti-DDoS Pro.
  3. If all conditions are met, Alibaba Cloud will refund you the remaining balance of a paid Anti-DDoS Origin instance. The amount of the refund changes based on the specifications and remaining subscription duration of the Anti-DDoS Origin instance.
  4. Purchase an Anti-DDoS Pro instance and add your assets to the instance for protection.