This topic describes how to apply for an Express Connect circuit in the Express Connect console, contact a connectivity provider to install the Express Connect circuit, and then pay the relevant fees.

Prerequisites

Before you apply for an Express Connect circuit, make sure that the following prerequisites are met:

Step 1: Apply for an Express Connect circuit

  1. Log on to the Express Connect console.
  2. In the top navigation bar, select the region and click Exclusive Physical Connection in the left-side navigation pane.
  3. On the Exclusive Physical Connection page, click Apply for New Interface.
  4. You can create a connection over an Express Connect circuit only after you enable billing for outbound data transfer. To enable billing for outbound data transfer, perform the following steps:
    1. In the Sign Agreement dialog box, read and select the outbound data transfer billing agreement, and then click Continue.
    2. On the page that appears, read and select Terms of Service, and then click Activate Now.
    3. Go back to the homepage of the Express Connect console, and then open the Express Connect circuit buy page.
  5. Set the parameters of the Express Connect circuit, click Buy Now, and then complete the payment.
    Note The Connection Status column displays the actual status of an Express Connect circuit only after the installation of the Express Connect circuit and the payment are completed. Otherwise, the Connection Status column displays Down.
    Parameter Description
    Region Select the region where you want to create a dedicated connection over an Express Connect circuit.

    We recommend that you select the region where the virtual private cloud (VPC) that you want to access is deployed. If you want to create the dedicated connection in another region, you must use Cloud Enterprise Network (CEN) to connect the virtual border router (VBR) and the VPC. In this case, you must pay for CEN.

    SP Select a connectivity provider. The access points that you can choose vary based on the connectivity provider.
    Note
    • If you lease an Express Connect circuit from China Unicom, China Telecom, or China Mobile, you cannot use cables from other connectivity providers to establish the Express Connect circuit.
    • China Unicom, China Telecom, and China Mobile do not support connections through bare optical fibers provided by other connectivity providers.
    Access Point Select an access point that is closest to your data center.

    Access points are Alibaba Cloud data centers located in different regions and support different ports. Each region contains one or more access points. For more information, see Locations of access points.

    Understand Billing Rules Read the billing rules and click Yes. For more information about the billing, see Billing.
    Port Specification You are charged a resource usage fee based on the port specification. We recommend that you select a port specification that meets your business requirements. To upgrade the bandwidth limit of an Express Connect circuit from 500 Mbit/s to 2 Gbit/s, contact your connectivity provider. Then, contact your product manager from Alibaba Cloud to change the optical transceiver module.
    • To apply for an Express Connect circuit with a bandwidth limit no greater than 1 Gbit/s, select 1G and below.
    • To apply for an Express Connect circuit with a bandwidth limit greater than 1 Gbit/s, select 10G.
    Note If you want to purchase 40 Gbit/s and 100 Gbit/s ports, Submit a ticket.
    Port Type You can use a copper Ethernet port or an optical port.
    • The switches in the access points of Alibaba Cloud support RJ-45 copper Ethernet ports. By default, Alibaba Cloud provides 10 GE ports. 100BASE-T and 1000BASE-T copper Ethernet ports are also supported. The port rate varies based on the port specification.
    • Optical ports are known as bare optical fibers. Connectivity providers use optical cables of the transmission network to connect to Alibaba Cloud. The speed of an optical port depends on the negotiated speed of the optical transceiver modules on both ends of the connection. The speed can be 1 Gbit/s, 10 Gbit/s, 40 Gbit/s, or 100 Gbit/s.
    Note
    • Different access points provide different port specifications. We recommend you check the port specifications available for purchase before you apply for an Express Connect circuit.
    • By default, Alibaba Cloud provides optical transceiver modules with 1 Gbit/s and 10 Gbit/s ports. This type of optical transceiver module supports a maximum transmission distance of 10 km. If you want to use optical transceiver modules with 40 Gbit/s and 100 Gbit/s ports or optical transceiver modules that support a maximum transmission distance of greater than 10 km, purchase them from a third party.
    • If you purchase optical ports, make sure that the connectivity provider uses optical fiber cables to connect to the access device of Alibaba Cloud.
    • Alibaba Cloud data centers do not support fiber-optic transceivers. The company in charge of the installation cannot install fiber-optic transceivers in data centers of Alibaba Cloud.
    Redundant Connection ID Specify a secondary Express Connect circuit in the same region for equal-cost multi-path (ECMP) routing.
    • If you connect two Express Connect circuits to different access points, you do not need to specify a secondary Express Connect circuit.
    • If you connect two Express Connect circuits to the same access point, you must specify one of them as the secondary Express Connect circuit. The primary and secondary Express Connect circuits are allocated to different access devices.

Step 2: Apply for an LOA

  1. Log on to the Express Connect console.
  2. In the top navigation bar, select the region and click Exclusive Physical Connection in the left-side navigation pane.
  3. On the Physical Connections page, find the Express Connect circuit that you want to manage and click Apply for LOA in the Actions column.
  4. In the Apply for LOA panel, enter the information about the Express Connect circuit installation and the engineer in charge of the installation. Then, click OK.
    Note To obtain information about the access point location and ports, Submit a ticket.
    Parameter Description
    Company Name If your Alibaba Cloud account is a business account, enter the name of the company that owns the Alibaba Cloud account.

    If your Alibaba Cloud account is a personal account, enter the name of the account owner.

    Construction Company That Enters Data Centers of Alibaba Cloud Enter the name of the connectivity provider that is in charge of installing the Express Connect circuit. In most cases, the Express Connect circuit provider or colocation provider is responsible for the installation.
    Leased Line Type Specify the type of Express Connect circuit. Valid values:
    • MSTP
    • MPLSVPN
    • Fiber Connection
    • Other
    Construction Schedule Specify the time when you want the connectivity provider to install the Express Connect circuit.
    Customer Data Center Location Specify the location of your data center.
    Leased Line Bandwidth Specify the bandwidth limit of your Express Connect circuit.
    Note The bandwidth limit that you specify does not affect the billing of your Express Connect circuit. In addition, this value does not limit the actual bandwidth when you use the Express Connect circuit.
    Add Field Engineer Click Add Field Engineer to add information about the field engineers that need to enter the Alibaba Cloud data center. You can add more than one field engineer.
    Notice The field engineer information is required.

    After you apply for an LOA, the Status of the Express Connect circuit changes to In Application. Alibaba Cloud reviews your application within two business days. After your application is approved, the Status of the Express Connect circuit changes to Approved LOA. Then, you can download the LOA file from the console.

    Note If the access point location is outside mainland China, Alibaba Cloud reviews your application within three business days.

Step 3: Contact the connectivity provider to install the Express Connect circuit

  1. Log on to the Express Connect console.
  2. In the top navigation bar, select the region and click Exclusive Physical Connection in the left-side navigation pane.
  3. On the Physical Connections page, find the Express Connect circuit that you want to manage and click View LOA in the Actions column.
  4. On the View LOA page, click Download to download the LOA file.
  5. Send the LOA file to the connectivity provider and contact the connectivity provider to connect the Express Connect circuit to the access device in the Alibaba Cloud data center. The connectivity provider must follow the instructions in the LOA file during the installation.
    Note
    • After the connectivity provider completes the installation, you can request a survey report from the provider to ensure that the Express Connect circuit functions as expected.
    • If the access point location is in mainland China, engineers from Alibaba Cloud will assist the connectivity provider to install the Express Connect circuit. After you click Confirm Delivery in the console, the engineers will complete the installation by installing the fiber pigtail.
    • If the access point location is outside mainland China, the connectivity provider independently completes the installation by connecting the Express Connect circuit to the access device in the Alibaba Cloud data center. The access device that is connected to the Express Connect circuit can be an optical distribution frame (ODF) or patch panel. After you click Confirm Delivery in the console, the engineers will complete the pigtail installation.
    • In the following scenario, you must sign the LOA to authorize the installation and then the connectivity provider must present the signed LOA when they enter the Alibaba Cloud data center: The colocation provider of the Alibaba Cloud data center is China Telecom, China Unicom, or China Mobile. In addition, the Alibaba Cloud data center is deployed in the China (Beijing), China (Shanghai), China (Hangzhou), or China (Shenzhen) region.

      Make sure that the seals of your company and Alibaba Cloud are affixed to the LOA. To apply for a seal from Alibaba Cloud, Submit a ticket or contact your customer business manager.

    • The LOA must be presented to an Alibaba Cloud engineer on the installation site.
  6. After the connectivity provider installs the Express Connect circuit, you can contact the provider to obtain the Express Connect circuit ID, cable ID, or ODF port specification. Then, click Confirm Delivery on the Physical Connections page.
  7. On the Confirm Delivery page, enter the Express Connect circuit information and click OK.
    Then, the Status of the Express Connect circuit changes to Waiting for Pigtail Installation. In most cases, the engineer from Alibaba Cloud installs the fiber pigtail within two business days. After the fiber pigtail is installed, the Status of the Express Connect circuit changes to Pending for Payment.
    Note If the access point location is outside mainland China, the engineer from Alibaba Cloud will complete the pigtail installation within three business days.

Step 4: Pay the resource usage fee

  1. Log on to the Express Connect console.
  2. In the top navigation bar, select the region and click Exclusive Physical Connection in the left-side navigation pane.
  3. On the Physical Connections page, find the Express Connect circuit that you want to manage and click Pay Resource Occupation Fees in the Actions column.
  4. Select a subscription duration and a renewal method, click Buy Now, and then complete the payment.
    After you complete the payment, the Status of the Express Connect circuit changes to Enabled.

Modify an Express Connect circuit

You can modify the basic information of an Express Connect circuit, including the name, bandwidth limit, and data center location.

  1. Log on to the Express Connect console.
  2. In the top navigation bar, select the region and click Exclusive Physical Connection in the left-side navigation pane.
  3. On the Exclusive Physical Connection page, click the ID of the Express Connect circuit.
  4. In the Basic Information section, click Edit.
  5. In the Edit Physical Connection Interface panel, modify the name, bandwidth limit, and data center location of the Express Connect circuit, and then click OK.

Related topics

  • After you create a connection over an Express Connect circuit, you must create a VBR, attach the VBR and the VPC to a CEN instance, configure routes on the VBR, and then configure health checks. The data center and the VPC can communicate with each other only after you complete the preceding steps. For more information, see Connect to an ECS instance from a data center by using an Express Connect circuit.
  • You can call the OpenPhysicalConnectionService operation to enable outbound data transfer for Express Connect circuits. For more information, see OpenPhysicalConnectionService.
  • You can call the CreatePhysicalConnection operation to apply for an Express Connect circuit. For more information, see CreatePhysicalConnection.
  • You can call the CancelPhysicalConnection operation to cancel the application of an Express Connect circuit. For more information, see CancelPhysicalConnection.
  • You can call the DescribePhysicalConnections operation to query Express Connect circuits in a specified region. For more information, see DescribePhysicalConnections.
  • You can call the ModifyPhysicalConnectionAttribute operation to modify the configuration of an Express Connect circuit. For more information, see ModifyPhysicalConnectionAttribute.