If your account balance and vouchers cannot cover the previous billing cycle, your Alibaba Cloud account is considered to have an overdue payment. This topic describes how overdue payments affect your service and how to restore service in the event of an overdue payment.

Billing cycle

Function Compute calculates fees on an hourly basis. At the start of every hour, Function Compute calculates the fees for your services in the previous hour. The fees are automatically deducted from your account balance or vouchers, and a bill is generated for later review. For more information, see Billing.

Effect of overdue payments

After an overdue payment, you can continue to use Function Compute for 360 hours. If you do not renew your account within 360 hours, all of your Function Compute services are frozen. The following list described how services and features are frozen:

Notice You will be notified if your services are at risk of being frozen due to an overdue payment. To ensure service continuity, resolve overdue payments within the time limit. For more information, see Contact us.
  • Running functions continue to run, but they cannot be executed again after they complete. New requests are not processed.
  • Timed triggers no longer trigger functions.

Service restoration

After you pay the overdue amount, your Function Compute service is restored. For more information, see How can I resolve an overdue payment?.

If an overdue payment is resolved within 96 hours, requests in the asynchronous invocation queue are processed normally after the service is restored.

More information

Function Compute can be used flexibly with other Alibaba Cloud services to meet diverse needs. Cloud services are billed in different ways. To ensure that you can use Function Compute without interruption, keep track of your usage of Function Compute and other cloud services, and your account balance. In addition, be mindful of overdue payment notifications, including SMS messages and emails.

Other Alibaba Cloud services provide the following billing methods: