This topic describes how to access the Internet Information Services (IIS) service in Google Chrome after an Alibaba Cloud SSL certificate is installed.

Symptom

After the purchased Alibaba Cloud SSL certificate is deployed on a Windows IIS server, you can access the IIS service only in browsers other than Google Chrome.

Solution

You can resolve the problem through the following methods:

  1. Use the IIS cipher suite optimization tool. Download the ITrusIIS.rar package, decompress it, run the software, select Optimal Configuration, click Apply, and restart the server to apply the configuration.
  2. Encrypt the suite registry, download the IIS8.rar package, decompress it, and restart the server to apply the configuration.

References

  • KB72475 What should I do if the IIS service becomes unavailable in Google Chrome after an Alibaba Cloud SSL certificate is installed?

Application scope

  • ECS
  • Alibaba Cloud Security