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Cloud Strategy Consulting Service  

Last Updated: Jun 28, 2018

1.       Scope of Services

Party B’s services are listed as below:

  • Investigate the current situation of the business and IT systems;
  • Evaluate the IT system architecture;
  • Provide the cloud architecture design, container and microservice design, cloud computing design, new technical application planning, DevOps design, and strategic planning and consulting of other cloud platforms;
  • Complete the architecture design, product selection, and key technology verification;
  • Provide consulting, technical instructions, and solutions for the business system to be migrated to the cloud, but do not provide the development service for the application system or designs for transformation of specific applications or databases.

The following terms are not inluded in Party B’s services:

  • Application transformation, application design, and database logical structure design;
  • Migration of application systems not explicitly included “in the scope” of migration;
  • Migration of data not explicitly included “in the scope” of migration;
  • Design and setup of the cloud platform infrastructure and environment;
  • Communication infrastructure and components required for implementation;
  • Installation or configuration of electrical, electronic communication, and cabling infrastructure and components, and the provision of related support;
  • Installation or configuration of non-IT and desktop equipment, such as office furniture, printers, air conditioners, UPSs, and tapes.

2.       Prerequisites

  • If the Project is implemented on the premises of Party A, upon start of the Project, Party A shall provide the necessary office facilities, including desks and chairs, restroom facilities, mains power supply and outlets, and network cables. Party A shall ensure the personal safety of Alibaba Cloud’s personnel. The office environment provided by Party A shall be free of harmful gases. Outdoor environments provided shall be protected against inclement weather;
  • All work records and documents of the Project shall be in English, and shall be provided as required by Party A. Electronic files shall be submitted in Microsoft Word, Microsoft PowerPoint, Microsoft Excel, or format mutually agreed upon by both parties;
  • During the Project, Party A and Alibaba Cloud shall communicate with each other in a manner agreed upon by both parties. Optional communication methods include Internet, email, or written communication;
  • Both parties have signed the site arrival report for the on-site service, and confirmed the service start time and end time.

3.       Service Content

3.1   IT Architecture Survey and Evaluation

Alibaba Cloud’s expert team shall:

  • Collect Party A’s business status, business strategy, and IT strategy through surveys and interviews;
  • Formulate the status survey report;
  • Sort and investigate the technical architecture, technology stack, deployment architecture, and other information of the business systems;
  • Evaluate the existing IT architecture by using methods such as gap analysis and status analysis;
  • Identify the gap between the existing IT architecture and the business and IT strategies.

3.2   Cloud Technical Architecture Design

Based on the IT architecture survey and evaluation results and Party A’s strategic objectives, Alibaba Cloud shall:

  • Design and plan different cloud types (public cloud, public cloud private domain, private cloud, or hybrid cloud);
  • Design a cloud technical architecture matching the specific business system;
  • Design and plan the implementation and execution for the cloud business system;
  • Select advanced and sophisticated IaaS, PaaS, and SaaS cloud products for different business systems to improve the flexibility, security, and high availability of the business system architecture.

3.3   Container and Microservice Design

Based on the IT architecture survey and evaluation results and Party A’s business objectives, Alibaba Cloud’s expert team shall:

  • Select the appropriate cloud products;
  • Verify the key technical points;
  • Design and plan the containers and microservices of the business system.

3.4   Cloud Computing Planning

Based on the IT architecture survey and evaluation results, cloud technical architecture, and Party A’s strategic objectives, Alibaba Cloud shall:

  • Design and plan the cloud computing capabilities of the business system;
  • Evaluate and select the appropriate elastic computing, storage, network, security, middleware, and other cloud products to meet the regular requirements of the business system;
  • Verify key cloud computing technologies related to business;
  • Design and plan the cloud computing architecture, implementation scheme, and execution scheme.

3.5   New Technology Application Planning

Based on the IT architecture survey and evaluation results, cloud technical architecture, and Party A’s strategic objectives, Alibaba Cloud shall:

  • Plan application trends and scenarios that conform to Party A’s business mode innovation and technology trends;
  • Evaluate and select appropriate new technologies and cloud products;
  • Verify key technologies related to new technical applications to meet the development needs of driving new business with technologies.

3.6   DevOps Design

Based on the IT architecture survey and evaluation results, cloud technical architecture, and Party A’s strategic objectives, Alibaba Cloud shall:

  • Evaluate and select appropriate engineering efficiency cloud products;
  • Design and plan end-to-end software research, delivery, and operation processes meeting DevOps working principles based on best practices of cloud computing;
  • Design and plan the organization architecture, management specifications, and operation standards related to the DevOps process;
  • Verify key technologies related to the DevOps process to enable Party A’s business system to efficiently support rapid development of business.

4.       Project Milestones

The Project has five major milestones:

  • Project kickoff meeting: Alibaba Cloud submits the “Project Kickoff Meeting Report”, the customer is responsible for holding the project kickoff meeting, and both parties reach an agreement regarding the Project’s main content, implementation methods, and expectations.
  • Project plan report: Alibaba Cloud submits the “Project Consulting Plan” and both parties reach an agreement regarding the Project’s implementation content, processes, steps, and plans.
  • System current situation report: Alibaba Cloud submits the “Cloud Strategy Survey Report”. Both parties reach an agreement regarding the content of the survey report, and confirm that the scope, architecture, specifications, and management of the business system specified in the survey report are consistent with the current situation of the business system.
  • Consulting report: Alibaba Cloud submits the “Cloud Strategy Consulting Report”. Both parties reach an agreement regarding the content of the consulting report, and confirm that the production selection, architecture, and migration solutions specified in the consulting report are consistent with expectations.
  • Strategy consulting acceptance: After Alibaba Cloud submits the “Project Acceptance Report”, the customer shall confirm the content in the report within five working days and sign their acceptance comments.

[NOTE] The project start time shall be subject to the time for signing the “Cloud Strategy Consulting Service Project Contract”.

 

Work content

Delivery time

Project kickoff meeting

 

Project plan report

 

System current situation report

 

Consulting report

 

Strategy consulting acceptance

 

5.       Customer Responsibilities

  • The customer shall assign a project owner to help Alibaba Cloud smoothly provide the consulting service. The owner shall be responsible for coordination and management. For example, if Alibaba Cloud needs to conduct a survey on the business system, this project owner shall coordinate related personnel in the survey. The owner shall also be responsible for review and acceptance of the service provided by Alibaba Cloud;
  • In the project implementation process, the customer shall arrange related business personnel to participate in the surveys, meetings, and reviews of the project according to the plan, and provide the project team with the information about the current situation and expectations of the business system;
  • In the project implementation process, the customer shall arrange related technical personnel, such as the requirement, design, development, O&M, and management personnel, according to the plan, and provide the project team with the accurate information about the current technical situation and expectations;
  • In the project implementation process, the customer shall arrange related supervisors or decision makers to participate in major meetings and milestones according to the plan, learn the project progress in time, and promote timely and effective problem solving;
  • In the project implementation process, the customer shall coordinate other types of resources, and provide the project team with the accurate information about the current situation and expectations.

6.       Acceptance Criteria

Project acceptance can start after the following acceptance criteria are met:

  • Alibaba Cloud provides the customer with the following project reports:

No.

 

Document name

1

Acceptance

deliverables

Cloud Strategy Consulting Project Kickoff Meeting Report

2

Cloud Strategy Survey Report

3

Cloud Strategy Consulting Report

  • After these project reports are submitted, Party A shall confirm the solution within five working days. If no objection is raised, both parties shall sign the “Project Acceptance Report”;
  • Signing of the “Project Acceptance Report” is deemed as completion of project acceptance.

7.       Mark of Completion

The Cloud Strategy Consulting Service is complete after project acceptance is finished and both parties sign the “Project Acceptance Report”.