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Errors and troubleshooting

Last Updated: Mar 20, 2018

The following are some common errors you may experience when using Alibaba Cloud C++ SDK. Potential causes and resolutions are shown for these commonly experienced errors.

NetworkError

Cause:

The endpoint cannot be connected when you initiate a request.

Resolution:

Make sure your network is available.

InvalidEndpoint

Cause:

The SDK cannot automatically obtain the endpoint of the called product in the specified region.

Resolution:

Provide the correct endpoint of the service to call. You can find the endpoint from the API documentation of the product.

InvalidAccessKeyId.NotFound

Cause:

The AccessKey ID is invalid.

Resolution:

Provide the correct AccessKey ID.

SignatureDoesNotMatch

Cause:

The AccessKey Secret does not match the AccessKey ID.

Resolution:

Provide the correct AccessKey secret.

InvalidResponse

Cause:

The server has received your request but the response cannot be resolved. This is generally caused by server exceptions.

Resolution:

Submit this issue to the DingTalk group: 11771185 or GitHub issue.

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