This topic describes what will happen upon overdue payments for Dynamic Route for CDN (DCDN) and the corresponding alerts for each billing method.

Service suspension

Note The system may send you notifications that you have overdue payments. When this occurs, please clear all overdue payments to avoid instances being released. Please note that your instances may be released at a system-selected time after the payment due date.
When your DCDN payment is overdue, the service will be suspended after 24 hours. The system will remind you to pay the overdue bill by sending an SMS or email.
  • If you add funds to your account within 24 hours after the payment becomes overdue, your DCDN service will not be suspended.
  • If you do not add funds to your account within 24 hours after the payment becomes overdue, your DCDN service will be suspended. The cache resources that you are using will be released. However, your DCDN configuration information will be retained for 12 months.

Low balance alerts

Billing method What to base on How to determine
Pay-by-bandwidth The amount payable during the most recent billing cycle Whether you have a sufficient balance in your account to pay for the next billing cycle
Pay-by-traffic The average payable amount during the last seven hours Whether you have a sufficient balance in your account to pay for the next three billing cycles