This topic describes why the Dynamic Route for CDN (DCDN) service is suspended and how to enable low balance alerts.

Service suspension

Note The system sends you a notification if you have an overdue payment. In this case, we recommend that you complete the overdue payment to ensure that your service is not interrupted.
After a payment becomes overdue, the system notifies you by text message or email within 24 hours. If the overdue payment is not settled after 24 hours, the DCDN service is suspended.
  • If you settle the payment within 24 hours after the payment becomes overdue, your service is not interrupted.
  • If you do not settle the payment within 24 hours after the payment becomes overdue, the DCDN service is suspended. The cache resources that you use are released. However, your configuration information is retained for 12 months.

Low balance alerts

Metering method Determination basis Determination method
Pay-by-bandwidth The payable amount of the bill during the last billing cycle (day) Whether your Alibaba Cloud account has a sufficient balance to pay for the next billing cycle (day)
Pay-by-data-transfer The average payable amount during the last 7 hours Whether your Alibaba Cloud account has a sufficient balance to pay for the next three billing cycles