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Maintenance team permission control

Last Updated: May 02, 2018
  • Without your permission, Alibaba Cloud after-sales team and MongoDB development team can view only information about MongoDB instance resources, billing, and performance. For example, purchase time, expiration time, and resource usage (such as CPUs, memory, and storage space).

  • Only after obtaining your permission, can Alibaba Cloud after-sales team and MongoDB development team view or modify MongoDB configurations during the specified time period. For example, MongoDB instance IP whitelist and audit logs.

  • Alibaba Cloud after-sales team and MongoDB development team never proactively change instance connection information, including the connection address and database account.

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