edit-icon download-icon

Overdue payments

Last Updated: Jan 24, 2018

The following actions are taken when an overdue payment is detected:

  • Stopping instances: The service is stopped if a payment is detected as being overdue. In this case, you cannot perform any operation on the instance, and the instance no longer forwards any traffic. However, the IP address and related configurations of the instance are reserved. If you recharge your overdue payment within 15 days of the service being stopped, the instance is automatically restarted.

  • Releasing instances: If you do not recharge your overdue payment within 15 days after its service is stopped, the instance is released. The IP address and the instance configurations are also deleted, and cannot be restored.

Thank you! We've received your feedback.