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Direct Mail:DirectMail Monitoring Service

Last Updated:Sep 06, 2023

The DirectMail monitoring service provides monitoring indicators for web/API-based mailing, SMTP mailing, and account exceptions. It helps you monitor the status of your DirectMail service in real time.

Access DirectMail Monitoring Service

The DirectMail monitoring service is available in the CloudMonitor Console. You can access the service using either of the following methods:

A. Click the entry link on the overview page of the DirectMail console. You will then be redirected to the DirectMail monitoring page in the CloudMonitor console.

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B. Log on to the CloudMonitor Console, and in the left-side navigation pane, click Cloud Service Monitoring > DirectMail.

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DirectMail Monitoring Service Page

The DirectMail monitoring service page contains the User and Alarm Rules sections.

View DirectMail monitoring information

The overview page displays monitoring information at the user level. After you have purchased and activated the DirectMail service, CloudMonitor automatically collects data on monitoring metrics such as WEB/API, SMTP, and Abnormal Account.

  • WEB/API monitoring

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  • SMTP monitoring

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  • Abnormal Account monitoring

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Create Alarm Rules

You can view and manage all your alarm rules on the alarm rule list page.

1. On the DirectMail monitoring page, click View Alarm Rules.

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2. At the upper-left corner, click Create Alert Rule.

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3. Configure all the required settings, and then click Confirm.

Note: If you have no contact group yet, click Quickly Create a Contact Group to create a new contact group.

DirectMail Monitoring Indicators

Metric

Unit

Minimum monitoring granularity

MAILAGENT_SENDMAIL_ERR_INVADDR_QPS

Count/Min

1 minute

WEB/API: Maximum Length Exceeded Error QPS

Count/Min

1 minute

WEB/API: Quota Exceeded Error QPS

Count/Min

1 minute

WEB/API: Spam QPS

Count/Min

1 minute

WEB/API: Email Sent Successfully QPS

Count/Min

1 minute

SMTP: Verification Failed QPS

Count/Min

1 minute

SMTP: Verification Successful QPS

Count/Min

1 minute

SMTP: Invalid Address Error QPS

Count/Min

1 minute

SMTP: Maximum Length Exceeded Error QPS

Count/Min

1 minute

SMTP: Quota Exceeded Error QPS

Count/Min

1 minute

SMTP: Spam QPS

Count/Min

1 minute

SMTP: Email Sent Successfully QPS

Count/Min

1 minute

Abnormal Account: Malicious IP Access QPS

Count/Min

1 minute

Abnormal Account: Password Incorrect QPS

Count/Min

1 minute

Abnormal Account: Account Frozen QPS

Count/Min

1 minute

Note:

  • Monitoring data is stored for up to 31 days.

  • You can view up to 14 consecutive days of monitoring data.