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Delete an Alibaba Cloud account

Last Updated: Mar 15, 2018

You can delete your Alibaba Cloud account if you no longer use it. Once your account is deleted, you are logged out automatically. You can sign up with Alibaba Cloud again by using the same email ID even after you delete your account.


Before deleting your account, make sure that:

  • You have a data back-up and all your resources are released.

  • All your cloud resources, including Subscription and Pay-As-You-Go products are terminated and released.

  • You do not have any outstanding charges on your account.


  1. Go to the Security Settings of your Alibaba Cloud account.

  2. On the Security Settings page, check the disclaimer checkbox in the Delete Account area, and click Delete My Account.


  3. Confirm that you want to delete the account, and then click OK.


The system checks whether or not all your products are terminated, and all the charges are settled.

  • If all the checks pass, your account is deleted in a few seconds.

  • If you have any Subscription products in use, you must disable the auto-renewal functions (if any) in the console and wait until the subscription period gets over. Then you can delete your account in the console.

  • If you have any Pay-As-You-Go products in use, you are charged within 48 hours. Your account is deleted once all the outstanding charges are paid.