Unable to call the backend service

Last Updated: May 17, 2017

You need to check whether the entered backend service address is correct and ensure that the backend service can be accessed normally. If your backend service is on ECS, check the security group settings to see if it can be accessed externally. Ensure that the security group allows access to the IP section of the API gateway.
  1. - North China 1 (Qingdao): 10.151.203.0/24
  2. - North China 2 (Beijing): Internet: 123.56.213.0/24, Intranet: 10.152.167.0/24
  3. - Southern China 1 (Shenzhen): Internet: 120.76.91.0/24, Intranet: 10.152.27.0/24
  4. - East China 1 (Hangzhou): Internet: 114.55.70.0/24, Intranet: 10.152.29.0/24, 10.152.30.0/24
  5. - East China 2 (Shanghai):

10.152.163.0/24,10.152.164.0/24,11.192.97.0/24,11.192.98.0/24,11.192.96.0/24

  1. - Hongkong:

10.152.161.0/24,10.152.162.0/24

  1. - Southeast Asia 1 (Singapore):

10.152.165.0/24,10.152.166.0/24,11.192.152.0/23,11.193.8.0/24,11.193.9.0/24

  • If you are using an intranet IP, make sure your backend services are in the same Region as your APIs.
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