Overview
After an Alibaba Cloud ApsaraVideo Live generates an ingest URL and the stream is ingested, the video cannot be played.
Details
See the following steps for troubleshooting:
- Check whether the playback address is correct.
- Obtain the live playback URL as follows:
- Log on to the ApsaraVideo Live console.
- Click Domains in the left-side navigation pane.
- Find the target domain name and click Manage.
- In the Basic Information section, you can obtain the playback information, which is the streaming URL.
- Streaming URLs are constructed in the following format:
DomainName
+AppName
+StreamName
_
Transcoding template name
. For more information, see Generate ingest and streaming URLs.
- Obtain the live playback URL as follows:
- Check whether the CNAME of the domain name is resolved to the Alibaba Cloud server.
You can use PING to query whether the CNAME resolution takes effect. If PING isalikunlun*.com
, the CNAME of the domain name takes effect. If the CNAME is active, perform the CNAME binding operation. For more information, see CNAME configuration. - If the problem still cannot be solved, see Troubleshoot ApsaraVideo Live a streaming URL cannot be played.
Application scope
- ApsaraVideo Live