If your account balance is insufficient and you continue to use OSS paid services, you will have an overdue payment.
Warning The system may send you notifications that you have overdue payments. When this occurs, please clear all overdue payments to avoid instances being released. Please note that your instances may be released at a system-selected time after the payment due date.
If you have an overdue payment, note that:
- You will not be affected by the service suspension if you top up your balance within 360 hours.
- Your OSS is suspended automatically if you fail to pay off all overdue bills within 360 hours. However, you will still be charged for the buckets that are being used. Consequently, the overdue amount will continue to increase.
- Your OSS is suspended automatically if you fail to pay off all overdue bills within 360 hours. Your OSS is started automatically if you top up your balance to pay off all overdue bills within 7 days after OSS is suspended.
- If you fail to pay off all overdue bills within 7 days, you will be regarded as voluntarily discarding OSS. Data in your buckets may be deleted and deleted data cannot be recovered. Note that you will still be charged for data stored in OSS before the data is deleted. Therefore, if you wish to no longer use OSS, make sure to delete data stored in OSS.