This topic describes the connected account feature.
What Are The Functions of a Connected Account?
After a connected account is created, employees can access it to view and send emails as a proxy. An administrator can set connected mailboxes. For example, if you set Account A as a connected account for Account B, Account A becomes a linked member of Account B. An account can have multiple linked members. These members can log on to the connected account from the webmail without a password and have full operational permissions on the mailbox.
How to Set up The Connected Account?
Log on to Alibaba Mail with an administrator account. Go to DEPTs & Users > Employee Accounts. Search for the target account, click its name to open the edit page, and then click the Delegates tab.
Click Add and select the accounts.
Select Read and manage permissions.
This permission allows delegates to open this mailbox directly and operate it as the mailbox owner, but not including sending mails and calendars (requiring the Proxy send or Send on behalf of permissions).
How to View Connected Accounts?
This feature is supported on the Webmail and the DingTalk client.
On the Webmail, click Settings in the upper-right corner, and then click Associated mailbox to view your connected accounts.
On the DingTalk PC client, click the drop-down arrow next to the account name in the upper-left corner. In the list that appears below the current account, click the account that has a "Shared" label to switch to it.
On the DingTalk mobile client, click the drop-down arrow next to Inbox at the top of the page. In the account list, select the account that has a "Shared" label to switch to it.
The webmail supports switching between connected accounts.
After binding the Alibaba Mail to DingTalk, you can switch between linked email accounts in the DingTalk client.
The Alibaba Mail client does not support switching between connected accounts currently.
Notes
Each connected account can have a maximum of 200 connected members.