ActionTrail records actions taken in your Alibaba Cloud account as events. To resolve support cases and improve our services, Alibaba Cloud may use these event logs for the specific support and operational purposes described in this topic. This usage does not affect your services and does not incur additional charges.
Use case | Description |
Elastic Compute Service (ECS) support | To resolve support cases, Alibaba Cloud support engineers may need to access your ECS-related ActionTrail events. Error and exception events may also be analyzed to improve the ECS service. For these support and operational purposes, Alibaba Cloud may retain your ECS event data for up to three years. |
Elastic Container Instance (ECI) support | To resolve support cases, Alibaba Cloud support engineers may need to access your ECI-related ActionTrail events. Error and exception events may also be analyzed to improve the ECI service. For these support and operational purposes, Alibaba Cloud may retain your ECI event data for up to three years. |