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Alibaba Mail:The Email Receiving Time Does Not Match The Actual Sending Time

Last Updated:May 20, 2024

Description

While Using Outlook client or Alibaba Mail Webmail to send and receive the email, it is found that the time shown in the received email does not match the actual time of sending mail. And this does not happen when using Foxmail client to send and receive emails.

Cause

On the Outlook client or Alibaba Mail webpage, the time displayed by the default received mail is the time of the sender's local computer, while Foxmail client uses the server time. If the sender's local computer time is inaccurate, the time displayed by the recipient's received email is also inaccurate.

Solution

Ask the sender to change the time of the local computer to the correct time. For more information, please check Microsoft official documentation.