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Cloud Backup:How do I stop being billed for Cloud Backup?

Last Updated:Dec 18, 2023

After you activate Cloud Backup, you cannot deactivate the service. If you no longer need to use Cloud Backup, you must uninstall the Cloud Backup client, unregister the associated instances, and delete the backup vault. This way, you can stop being billed for Cloud Backup. In this case, you will no longer receive Cloud Backup service bills from the day after you delete the backup vault.

Step 1: Uninstall the Cloud Backup client

Warning

If you delete a Cloud Backup client, the client configurations are permanently deleted and cannot be restored. We recommend that you proceed with caution to prevent accidental data loss.

If a Cloud Backup client is installed, you must uninstall the client to stop being billed for Cloud Backup. To uninstall a Cloud Backup client, perform the following steps. A Cloud Backup client for ECS file backup is used as an example.

  1. Log on to the Cloud Backup console.

  2. In the left-side navigation pane, choose Backup > ECS File Backup.

  3. In the top navigation bar, select a region.

  4. On the ECS File Backup page, click New Version.

  5. Click the ECS Assets tab. Find the ECS instance for which you want to uninstall the Cloud Backup client and choose More > Uninstall Client in the Actions column.

  6. In the message that appears, click OK.

    After a few minutes, the client status changes to Uninstalled.

  7. Choose More > Delete Backup in the Actions column.

Note

After you uninstall the Cloud Backup client for on-premises file backup on an on-premises server, we recommend that you delete the installation directory and related temporary files to prevent conflicts when you install the client again. For more information, see How do I uninstall a Cloud Backup client?

Step 2: Unregister the associated instances

Warning

If you unregister an associated instance, all the backups and configurations of the instance are permanently deleted and cannot be restored. We recommend that you proceed with caution to prevent accidental data loss.

To unregister an associated instance, perform the following steps. A database instance is used as an example.

  1. In the left-side navigation pane, choose Backup > Database Backup.

  2. In the top navigation bar, select a region.

  3. On the Database Backup page, click the MySQL tab.

  4. Click the ECS Database Instance tab. Find the database that you want to unregister and choose More > Unregister Instance in the Actions column.

  5. In the message that appears, click OK.

Step 3: Delete the backup vault

Warning

If you delete a backup vault, all the backups that are stored in the vault and related configurations are permanently deleted and cannot be restored. We recommend that you proceed with caution to prevent accidental data loss.

  1. In the left-side navigation pane, choose Backup Appliance > Storage Vaults.

  2. In the top navigation bar, select a region.

  3. Find the backup vault that you want to delete and choose More > Delete in the Actions column.

  4. In the message that appears, click OK.